anyway, back to the discussion, I would really love to get a reply from one of the mods regarding the mistake of thinking that "appreciation" is the same as "compensation"
by using my normal scores and arena ranking over the 4 weeks (i think), i lost roughly 11k 5* shards, so yes this compensation is not enough for me.
While i should expect that back, since they can look at my history, i would be okay with 5k shards in my case because at least i didn't have to spend the time because i was concerned about my phone and had war and aq to do.
My big question is, who is this really compensating? Almost everybody I know in this game is already at level 60, a great majority of us on top of that have 100% in act four. Most of us grind arena and get all the gold we need +2000 5K shards every three days. I guess halls of healing are nice but this only seems geared to players that just started the game, where to them 19.0 means nothing but for anyone that got hit by this at all, this seems almost insulting.
I can just imagine all the mods at the office drawing straws right now to decide which one of them gets to address this thread. @Kabam Lyra@Kabam Miike you guys have 4 days to revamp this "appreciation" to better reflect the losses of summoners... Don't make the mistake of trying to ignore this topic or close it down. We need you guys to be the messengers to the team for us so please acknowledge the concerns of the community.
We deserve a compensation comparable or better than 12.0
The game has to go forward not backwards, fraud, piloting are rampant and the game hardware and mechanics we're completely diminished.
If you take advantage of spawning revives that's an exploit, but if you buy fraudulent units that's ok.
WE ARE DUE COMPENSATION FOR A LOT OF THINGS
Not just the latest issues, this game should have never gone through 12.0 and now they had the chance to give back to us and show appreciation.
All they have done is talk down to us, patronize us and treat us like condescending parents.
I'll tell you what, we've show you that YOU ARE WRONG, that we are NOT HAPPY and that we DO NOT FEEL APPRECIATED.
PERIOD.
And what you do is spin it around to make us the villains and the rest of your acolytes praise everything you do. Another Disney franchise that used the same tactic is now 50 million in the red because they fans turned their backs against them.
CAUTIONARY TALE: Don't turn your backs on the fans, listen and appreciate us, compensate us NOW and don't regret it later. Or you'll be richest company in the cinder.
Well in the end it's Kabam's game to run and grow, or ruin as they see fit.
They placed a value on what is they feel is an appropriate response to the issues that have been plaguing the game. It is now up to us, the players, to decide if we feel this is worth it, and we show that by continuing to play the game. If we continue to play then we have accepted what they are offering.
Personally I moved a while a go into a retirement alliance and dramatically reduced my game play, and spending. I play now because it's a good distraction at times and not for any other reason.
There's been plenty of times now that the players have been essentially neglected, talked down to, and shown just how little Kabam really does cares about the players overall, and plenty of examples where players just take it on the chin and come back.
Kabam has nothing to fear from the player base as the player base just keeps coming back.
The players will allow this to come and go, and we will move on and forget about it for a few weeks till the next thing happens, make noise, and do it over again. We have given them no reason to believe otherwise.
We deserve a compensation comparable or better than 12.0
The game has to go forward not backwards, fraud, piloting are rampant and the game hardware and mechanics we're completely diminished.
If you take advantage of spawning revives that's an exploit, but if you buy fraudulent units that's ok.
WE ARE DUE COMPENSATION FOR A LOT OF THINGS
Not just the latest issues, this game should have never gone through 12.0 and now they had the chance to give back to us and show appreciation.
All they have done is talk down to us, patronize us and treat us like condescending parents.
I'll tell you what, we've show you that YOU ARE WRONG, that we are NOT HAPPY and that we DO NOT FEEL APPRECIATED.
PERIOD.
And what you do is spin it around to make us the villains and the rest of your acolytes praise everything you do. Another Disney franchise that used the same tactic is now 50 million in the red because they fans turned their backs against them.
CAUTIONARY TALE: Don't turn your backs on the fans, listen and appreciate us, compensate us NOW and don't regret it later. Or you'll be richest company in the cinder.
Well in the end it's Kabam's game to run and grow, or ruin as they see fit.
They placed a value on what is they feel is an appropriate response to the issues that have been plaguing the game. It is now up to us, the players, to decide if we feel this is worth it, and we show that by continuing to play the game. If we continue to play then we have accepted what they are offering.
Personally I moved a while a go into a retirement alliance and dramatically reduced my game play, and spending. I play now because it's a good distraction at times and not for any other reason.
There's been plenty of times now that the players have been essentially neglected, talked down to, and shown just how little Kabam really does cares about the players overall, and plenty of examples where players just take it on the chin and come back.
Kabam has nothing to fear from the player base as the player base just keeps coming back.
The players will allow this to come and go, and we will move on and forget about it for a few weeks till the next thing happens, make noise, and do it over again. We have given them no reason to believe otherwise.
I respect that you are just neutral.
However if it was all for nothing, everything they have ever tried would have always worked. Which is not true at all, most recent example is the Sentinel debacle, we did get them in the end, but they tweaked them and changed them a lot, compared to what they we're.
@Kabam Miike you said that the comp and summoner appreciation would be seprate in a post last week when you told us not to expect much. Care to share why they're one thing now?
@kamammiike you said that the comp and summoner appreciation would be seprate in a post last week when you told us not to expect much. Care to share why they're one thing now?
You are tagging the wrong Mike... this is the correct one @Kabam Miike
I am severely disappointed in the compensation/appreciation package. Seems more like a slap in the face. The amount of time the game was unplayable, I could have grinded out better rewards.
On a side note, we have hit 30k views on this thread. That is almost as much as the dungeons thread has seen and still no acknowledgement from a moderator...
We deserve a compensation comparable or better than 12.0
The game has to go forward not backwards, fraud, piloting are rampant and the game hardware and mechanics we're completely diminished.
If you take advantage of spawning revives that's an exploit, but if you buy fraudulent units that's ok.
WE ARE DUE COMPENSATION FOR A LOT OF THINGS
Not just the latest issues, this game should have never gone through 12.0 and now they had the chance to give back to us and show appreciation.
All they have done is talk down to us, patronize us and treat us like condescending parents.
I'll tell you what, we've show you that YOU ARE WRONG, that we are NOT HAPPY and that we DO NOT FEEL APPRECIATED.
PERIOD.
And what you do is spin it around to make us the villains and the rest of your acolytes praise everything you do. Another Disney franchise that used the same tactic is now 50 million in the red because they fans turned their backs against them.
CAUTIONARY TALE: Don't turn your backs on the fans, listen and appreciate us, compensate us NOW and don't regret it later. Or you'll be richest company in the cinder.
Well in the end it's Kabam's game to run and grow, or ruin as they see fit.
They placed a value on what is they feel is an appropriate response to the issues that have been plaguing the game. It is now up to us, the players, to decide if we feel this is worth it, and we show that by continuing to play the game. If we continue to play then we have accepted what they are offering.
Personally I moved a while a go into a retirement alliance and dramatically reduced my game play, and spending. I play now because it's a good distraction at times and not for any other reason.
There's been plenty of times now that the players have been essentially neglected, talked down to, and shown just how little Kabam really does cares about the players overall, and plenty of examples where players just take it on the chin and come back.
Kabam has nothing to fear from the player base as the player base just keeps coming back.
The players will allow this to come and go, and we will move on and forget about it for a few weeks till the next thing happens, make noise, and do it over again. We have given them no reason to believe otherwise.
I respect that you are just neutral.
However if it was all for nothing, everything they have ever tried would have always worked. Which is not true at all, most recent example is the Sentinel debacle, we did get them in the end, but they tweaked them and changed them a lot, compared to what they we're.
I believe in taking a stand, even if some don't.
In the end it doesn't change... We can yell, and we can have influence on in game changes which are AFTER the fact. Like with AW. They see the results in their "Data." They have made that very clear time and after time and that influences their decision.
My position is not Neutral, my position is yelling here, which it makes people feel better, is meaningless unless we impact their data by not playing as much. The player base is just as responsible for accepting these terms which Kabam keeps doling out and we give them no reason to act any differently then they have.
We deserve a compensation comparable or better than 12.0
The game has to go forward not backwards, fraud, piloting are rampant and the game hardware and mechanics we're completely diminished.
If you take advantage of spawning revives that's an exploit, but if you buy fraudulent units that's ok.
WE ARE DUE COMPENSATION FOR A LOT OF THINGS
Not just the latest issues, this game should have never gone through 12.0 and now they had the chance to give back to us and show appreciation.
All they have done is talk down to us, patronize us and treat us like condescending parents.
I'll tell you what, we've show you that YOU ARE WRONG, that we are NOT HAPPY and that we DO NOT FEEL APPRECIATED.
PERIOD.
And what you do is spin it around to make us the villains and the rest of your acolytes praise everything you do. Another Disney franchise that used the same tactic is now 50 million in the red because they fans turned their backs against them.
CAUTIONARY TALE: Don't turn your backs on the fans, listen and appreciate us, compensate us NOW and don't regret it later. Or you'll be richest company in the cinder.
Well in the end it's Kabam's game to run and grow, or ruin as they see fit.
They placed a value on what is they feel is an appropriate response to the issues that have been plaguing the game. It is now up to us, the players, to decide if we feel this is worth it, and we show that by continuing to play the game. If we continue to play then we have accepted what they are offering.
Personally I moved a while a go into a retirement alliance and dramatically reduced my game play, and spending. I play now because it's a good distraction at times and not for any other reason.
There's been plenty of times now that the players have been essentially neglected, talked down to, and shown just how little Kabam really does cares about the players overall, and plenty of examples where players just take it on the chin and come back.
Kabam has nothing to fear from the player base as the player base just keeps coming back.
The players will allow this to come and go, and we will move on and forget about it for a few weeks till the next thing happens, make noise, and do it over again. We have given them no reason to believe otherwise.
I respect that you are just neutral.
However if it was all for nothing, everything they have ever tried would have always worked. Which is not true at all, most recent example is the Sentinel debacle, we did get them in the end, but they tweaked them and changed them a lot, compared to what they we're.
I believe in taking a stand, even if some don't.
In the end it doesn't change... We can yell, and we can have influence on in game changes which are AFTER the fact. Like with AW. They see the results in their "Data." They have made that very clear time and after time and that influences their decision.
My position is not Neutral, my position is yelling here, which it makes people feel better, is meaningless unless we impact their data by not playing as much. The player base is just as responsible for accepting these terms which Kabam keeps doling out and we give them no reason to act any differently then they have.
I think one of the major things that influences Kabam is how much money they make off their offers. If people are unhappy they won't buy the offers that get put out. If people really want to show Kabam they aren't happy they need to put their money where their mouth is. #moneytalks
In the past however the community has been able to correct some of the poor decisions that Kabam has made, so that is why it is not a bad idea to get on the forums and tell them what you think.
We deserve a compensation comparable or better than 12.0
The game has to go forward not backwards, fraud, piloting are rampant and the game hardware and mechanics we're completely diminished.
If you take advantage of spawning revives that's an exploit, but if you buy fraudulent units that's ok.
WE ARE DUE COMPENSATION FOR A LOT OF THINGS
Not just the latest issues, this game should have never gone through 12.0 and now they had the chance to give back to us and show appreciation.
All they have done is talk down to us, patronize us and treat us like condescending parents.
I'll tell you what, we've show you that YOU ARE WRONG, that we are NOT HAPPY and that we DO NOT FEEL APPRECIATED.
PERIOD.
And what you do is spin it around to make us the villains and the rest of your acolytes praise everything you do. Another Disney franchise that used the same tactic is now 50 million in the red because they fans turned their backs against them.
CAUTIONARY TALE: Don't turn your backs on the fans, listen and appreciate us, compensate us NOW and don't regret it later. Or you'll be richest company in the cinder.
Well in the end it's Kabam's game to run and grow, or ruin as they see fit.
They placed a value on what is they feel is an appropriate response to the issues that have been plaguing the game. It is now up to us, the players, to decide if we feel this is worth it, and we show that by continuing to play the game. If we continue to play then we have accepted what they are offering.
Personally I moved a while a go into a retirement alliance and dramatically reduced my game play, and spending. I play now because it's a good distraction at times and not for any other reason.
There's been plenty of times now that the players have been essentially neglected, talked down to, and shown just how little Kabam really does cares about the players overall, and plenty of examples where players just take it on the chin and come back.
Kabam has nothing to fear from the player base as the player base just keeps coming back.
The players will allow this to come and go, and we will move on and forget about it for a few weeks till the next thing happens, make noise, and do it over again. We have given them no reason to believe otherwise.
I respect that you are just neutral.
However if it was all for nothing, everything they have ever tried would have always worked. Which is not true at all, most recent example is the Sentinel debacle, we did get them in the end, but they tweaked them and changed them a lot, compared to what they we're.
I believe in taking a stand, even if some don't.
In the end it doesn't change... We can yell, and we can have influence on in game changes which are AFTER the fact. Like with AW. They see the results in their "Data." They have made that very clear time and after time and that influences their decision.
My position is not Neutral, my position is yelling here, which it makes people feel better, is meaningless unless we impact their data by not playing as much. The player base is just as responsible for accepting these terms which Kabam keeps doling out and we give them no reason to act any differently then they have.
I think one of the major things that influences Kabam is how much money they make off their offers. If people are unhappy they won't buy the offers that get put out. If people really want to show Kabam they aren't happy they need to put their money where their mouth is. #moneytalks
In the past however the community has been able to correct some of the poor decisions that Kabam has made, so that is why it is not a bad idea to get on the forums and tell them what you think.
Yes the community has gotten some things changed by making a good argument for the change. Like I said, look at AW, after the fact we got SOME changes made after their correlated their data to the claims made.
When it comes to something like compensation/restitution the only thing that will show how unhappy we are is to impact how much game play they see their Data, how much spending, ect. It has to come from their data otherwise we are passively approving of their actions.
It’s becoming pretty obvious now that only the mods that agree with the ‘compensation’ are allowed to comment... wonder how many behind the scene arguments are actually occurring
From the phones burning up to the point of being unplayable for any extended period of time.
The AQ bracket mistakes.
The constant server issues.
The disaster called 19.0
The changes to AW with zero changes in rewards even though clearly in most cases more resources needing to be used.
Im sure if i had the time to think back on this last month which i feel dwarf the issues that have happen prior these so called "summoner appreciation" is for lack of a better word an insult and especially for end game players.
They could have really pumped these up for not as they liked to say to assist in what has been missed due to these issues but more of a thank you for continuing to being a loyal player base etc. I feel they did the bare minmum by bringing back things that should already be a regular once a month things like gold realm and halls of healing.
But you know for as long as ive played I am no longer surprised. There is no trust in Kabam anymore and like most of us we have stuck around for the people we have become friends with along the way and they take advantage of that or disillusioned that its we think what they do reguarly is fair and justifiable. ($100 for 4500 T5B shards talk about an insult) But anyways thats my opinion. Agree or not that up to you and felt the need to express mine such as many others have.
Damage control is in full effect, they have closed the poll thread now. Also they appear to have changed my username too lmao how Orwellian they think of us as nothing but a number. Player644 my as s
Well if anyone can screenshot and post the final results in here i think it's more than applicable, that poll was important information i think it was something like 94% don't feel appreciated
Guys, they can see this thread. Let’s stop tagging the moderators because the only thing that will accomplish is getting this shut down. And stay on topic. There’s no need to respond to people who said they were leaving the conversation 2 days ago, it’s only serving their purpose of baiting you and getting the attention they need. This thread is more important than a tiny sliver of those who are just fine with all of this from Kabam, and they aren’t the ones we’re addressing to rectify this.
I guess if you are wanting things boiled down to suggestions on improving all of this, I would say the following...
1) apologize for being the cause of the problems with the game and overheating and bugs. You asked your playerbase to hold off on getting compensation and for some to even be able to play the game itself until you could fix the problem on YOUR end. You even asked us to risk our devices, knowing there was a problem and it would possibly damage them, to help you fix the issue. Acknowledge this was on your end, and that you specifically said in the official forums that compensation would be coming for this specific issue.
2) Re-evaluate the “package” you came to after your meetings and understand from even the average players perspective just how underwhelming it truly was. Take into account all of the players who were affected by the numerous bugs, server issues, and all of the other members in alliances where someone was having a phone issue and wasn’t reliable to help complete normal alliance wide events. While you were very clear that you view this whole mess as different than 12.0, the difference is not that much more than semantics. 12.0 was game CHANGING, while all of this was GAME BREAKING. You cannot play a game with this many problems and if it’s cooking your device, therefore the game is BROKEN. There are still open and active threads where players are having ongoing issues with this same thing. Even separate the device issue from everything leading up to it, and that STILL deserves more of a generous package than what you came up with.
3) understand that compensation isn’t just meeting some minimum threshold and remove this gwenpool event and whatever summoner appreciation event you came up with from compensation completely. They are two separate things, and the moderators here even told us as this. It’s insulting and disingenuous to repackage an existing event that’s held on an annual basis for a month long time period and suddenly shorten it to a week with less overall rewards. This is to show you care about your players and want to treat them for a significant amount of time, not something you threw together quickly when people might not be available and can’t take advantage of it. There’s no reason to shorten the timespan of it beyond showing the player base they aren’t worth it and making them feel like they’re being punished. Many of us have played this game for YEARS and the message from it in its current form is saying “we don’t appreciate you, you’re not even worth a full month anymore.”
4) forcing people to pick just one aspect of the game in these “compensation” packages is just silly, when everyone on both sides knows that ALL of that was affected during the problem. It looks even worse when the total of all of that together is actually closer to what should have been the real compensation package. People have even done the minimum data to show what an average player running all those those game modes would have earned in just a month time span, and this isn’t even 1/10th of what that showed. We aren’t dumb - your player base is actually quite smart and would have to be in order to play this increasingly complex game. Yet you do something like this and just expect no pushback or think no one will remember or notice how bad it really is?
All of it just makes me understand how disconnected kabam and those in charge still are, even after they swore to us after 12.0 things would be different. For every good change and step forward, there’s always 4 steps back. This entire situation is like a football field back, and there’s really no reason for it to be that way. Reevaluate your compensation, make the summoner appreciation a full month like it was before, and apologize. That’s all you need to do to make this right.
Comments
While i should expect that back, since they can look at my history, i would be okay with 5k shards in my case because at least i didn't have to spend the time because i was concerned about my phone and had war and aq to do.
Well in the end it's Kabam's game to run and grow, or ruin as they see fit.
They placed a value on what is they feel is an appropriate response to the issues that have been plaguing the game. It is now up to us, the players, to decide if we feel this is worth it, and we show that by continuing to play the game. If we continue to play then we have accepted what they are offering.
Personally I moved a while a go into a retirement alliance and dramatically reduced my game play, and spending. I play now because it's a good distraction at times and not for any other reason.
There's been plenty of times now that the players have been essentially neglected, talked down to, and shown just how little Kabam really does cares about the players overall, and plenty of examples where players just take it on the chin and come back.
Kabam has nothing to fear from the player base as the player base just keeps coming back.
The players will allow this to come and go, and we will move on and forget about it for a few weeks till the next thing happens, make noise, and do it over again. We have given them no reason to believe otherwise.
You are tagging the wrong Mike... this is the correct one @Kabam Miike
smh
In the end it doesn't change... We can yell, and we can have influence on in game changes which are AFTER the fact. Like with AW. They see the results in their "Data." They have made that very clear time and after time and that influences their decision.
My position is not Neutral, my position is yelling here, which it makes people feel better, is meaningless unless we impact their data by not playing as much. The player base is just as responsible for accepting these terms which Kabam keeps doling out and we give them no reason to act any differently then they have.
I think one of the major things that influences Kabam is how much money they make off their offers. If people are unhappy they won't buy the offers that get put out. If people really want to show Kabam they aren't happy they need to put their money where their mouth is. #moneytalks
In the past however the community has been able to correct some of the poor decisions that Kabam has made, so that is why it is not a bad idea to get on the forums and tell them what you think.
Yes the community has gotten some things changed by making a good argument for the change. Like I said, look at AW, after the fact we got SOME changes made after their correlated their data to the claims made.
When it comes to something like compensation/restitution the only thing that will show how unhappy we are is to impact how much game play they see their Data, how much spending, ect. It has to come from their data otherwise we are passively approving of their actions.
I really do hope that @Kabam Miike & @Ad0ra_ are fighting our case because it’s more than obvious that @Kabam Lyra & @Kabam Vydious don’t give a ****!!
The AQ bracket mistakes.
The constant server issues.
The disaster called 19.0
The changes to AW with zero changes in rewards even though clearly in most cases more resources needing to be used.
Im sure if i had the time to think back on this last month which i feel dwarf the issues that have happen prior these so called "summoner appreciation" is for lack of a better word an insult and especially for end game players.
They could have really pumped these up for not as they liked to say to assist in what has been missed due to these issues but more of a thank you for continuing to being a loyal player base etc. I feel they did the bare minmum by bringing back things that should already be a regular once a month things like gold realm and halls of healing.
But you know for as long as ive played I am no longer surprised. There is no trust in Kabam anymore and like most of us we have stuck around for the people we have become friends with along the way and they take advantage of that or disillusioned that its we think what they do reguarly is fair and justifiable. ($100 for 4500 T5B shards talk about an insult) But anyways thats my opinion. Agree or not that up to you and felt the need to express mine such as many others have.
Linking this here. Should have been merged in this thread anyway.
Dr. Zola
I guess if you are wanting things boiled down to suggestions on improving all of this, I would say the following...
1) apologize for being the cause of the problems with the game and overheating and bugs. You asked your playerbase to hold off on getting compensation and for some to even be able to play the game itself until you could fix the problem on YOUR end. You even asked us to risk our devices, knowing there was a problem and it would possibly damage them, to help you fix the issue. Acknowledge this was on your end, and that you specifically said in the official forums that compensation would be coming for this specific issue.
2) Re-evaluate the “package” you came to after your meetings and understand from even the average players perspective just how underwhelming it truly was. Take into account all of the players who were affected by the numerous bugs, server issues, and all of the other members in alliances where someone was having a phone issue and wasn’t reliable to help complete normal alliance wide events. While you were very clear that you view this whole mess as different than 12.0, the difference is not that much more than semantics. 12.0 was game CHANGING, while all of this was GAME BREAKING. You cannot play a game with this many problems and if it’s cooking your device, therefore the game is BROKEN. There are still open and active threads where players are having ongoing issues with this same thing. Even separate the device issue from everything leading up to it, and that STILL deserves more of a generous package than what you came up with.
3) understand that compensation isn’t just meeting some minimum threshold and remove this gwenpool event and whatever summoner appreciation event you came up with from compensation completely. They are two separate things, and the moderators here even told us as this. It’s insulting and disingenuous to repackage an existing event that’s held on an annual basis for a month long time period and suddenly shorten it to a week with less overall rewards. This is to show you care about your players and want to treat them for a significant amount of time, not something you threw together quickly when people might not be available and can’t take advantage of it. There’s no reason to shorten the timespan of it beyond showing the player base they aren’t worth it and making them feel like they’re being punished. Many of us have played this game for YEARS and the message from it in its current form is saying “we don’t appreciate you, you’re not even worth a full month anymore.”
4) forcing people to pick just one aspect of the game in these “compensation” packages is just silly, when everyone on both sides knows that ALL of that was affected during the problem. It looks even worse when the total of all of that together is actually closer to what should have been the real compensation package. People have even done the minimum data to show what an average player running all those those game modes would have earned in just a month time span, and this isn’t even 1/10th of what that showed. We aren’t dumb - your player base is actually quite smart and would have to be in order to play this increasingly complex game. Yet you do something like this and just expect no pushback or think no one will remember or notice how bad it really is?
All of it just makes me understand how disconnected kabam and those in charge still are, even after they swore to us after 12.0 things would be different. For every good change and step forward, there’s always 4 steps back. This entire situation is like a football field back, and there’s really no reason for it to be that way. Reevaluate your compensation, make the summoner appreciation a full month like it was before, and apologize. That’s all you need to do to make this right.
A picture is worth more than a thousand words