This has been heavy on our radar and we're currently looking into reimbursing overcharges. Once we have more details we'll update you on that, but at the moment I just wanted to swing by and assure y'all that we're still looking at this. Thank you again for the continued patience. We really appreciate it.
Just a quick update - we're working on a fix for this with the rest of the team! We'll update you once we push it live. Thank you again for your continued patience.
I bought a couple of the t2a fragments. I was charged the correct amount and received the correct amount of fragments. Was the fix pushed? If so, where’s the announcement?
Alliance quests rarely seem to give glory! Even with 100% exploration! i need t4 science catalysts! They make this the only way to get them and they dont even work properly!!
Wake up guys!! The extra glory it took from us when the new charges went live. A lot of us that used glory immediately after were charged more than we should have but they acknowledged it then nothing has been said since.
The Glory store isn't displaying correctly. I haven't bought any T4B shards since last AQ but it shows I've already bought 4 this AQ. I just now received my glory. Why didn't it reset this AQ? Is this going to be fixed before next AQ?
I don't understand how this is still a thing. Could you imagine if something similar were going on just with the unit store where you pay cash? It would be fixed immediately. Can we please get a timeline on when to expect a fix or at least some kind of response to the question if we spend glory will we be reimbursed the difference in cost that we're overpaying
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Would very much like to get the glory back that I was overcharged.
1300+ glory for 2 purchases of t4b frags is a bit much....
Already submitted a support ticket....
This has been heavy on our radar and we're currently looking into reimbursing overcharges. Once we have more details we'll update you on that, but at the moment I just wanted to swing by and assure y'all that we're still looking at this. Thank you again for the continued patience. We really appreciate it.
I bought a couple of the t2a fragments. I was charged the correct amount and received the correct amount of fragments. Was the fix pushed? If so, where’s the announcement?
Seriously though
NOW IT SAYS IT ONLY COSTS 2030 TO BUY I HAVE 2307 WHY WANT IT LET ME BUY WHT DOES IT SAYS INSUFFICIENT FUNDS