Glory store problems [Merged Threads] [Under Investigation]

**MOD UPDATE - 09/11 9:15AM PST**
Just a quick update - we're working on a fix for this with the rest of the team! We'll update you once we push it live. Thank you again for your continued patience.

I have enough glory to buy T4B catalyst frags but it says insufficient funds.

Comments

unknown

This content has been removed.

ShrimpR

Still waiting for the bug to be fixed...so annoying

Icecold2099

Still awaiting fix on glory store situation.

Would very much like to get the glory back that I was overcharged.

1300+ glory for 2 purchases of t4b frags is a bit much....

Already submitted a support ticket....

unknown

This content has been removed.

Helicopter_dugdugdug

Is it fixed now? My glory will go into overflow at rhe end of this week ffs

unknown

This content has been removed.

Kabam Vydious

Hey gang -

This has been heavy on our radar and we're currently looking into reimbursing overcharges. Once we have more details we'll update you on that, but at the moment I just wanted to swing by and assure y'all that we're still looking at this. Thank you again for the continued patience. We really appreciate it.

shawnli87

Kabam Vydious wrote: »

Hey guys!

Just a quick update - we're working on a fix for this with the rest of the team! We'll update you once we push it live. Thank you again for your continued patience.

I bought a couple of the t2a fragments. I was charged the correct amount and received the correct amount of fragments. Was the fix pushed? If so, where’s the announcement?

unknown

This content has been removed.

StinkyPinky

like the title says. where it at yo?

Deadbyrd9

For what?

Lazerblam

Alliance quests rarely seem to give glory! Even with 100% exploration! i need t4 science catalysts! They make this the only way to get them and they dont even work properly!!

Rogue42

Glory is paid out at the end of the AQ week. You get it in the Peak Milestones and for your alliance's rank.

B1gG4z

Wake up guys!! The extra glory it took from us when the new charges went live. A lot of us that used glory immediately after were charged more than we should have but they acknowledged it then nothing has been said since.

unknown

This content has been removed.

ManTyme

I need answers kabam!

Seriously though

RagamugginGunner

Ok, AQ rewards were just sent out. Is the store still bugged?

Stat

It would be nice to have an answer as to whether we are safe to make purchases before the store resets, especially now that we all got AQ rewards.

Spurgeon14

The Glory store isn't displaying correctly. I haven't bought any T4B shards since last AQ but it shows I've already bought 4 this AQ. I just now received my glory. Why didn't it reset this AQ? Is this going to be fixed before next AQ?

unknown

This content has been removed.

MisFit7Gotti

NOW IT SAYS IT ONLY COSTS 2030 TO BUY I HAVE 2307 WHY WANT IT LET ME BUY WHT DOES IT SAYS INSUFFICIENT FUNDS

Helicopter_dugdugdug

Its fixed for me

unknown

This content has been removed.

Spurgeon14

zeezee57 wrote: »

I don't understand how this is still a thing. Could you imagine if something similar were going on just with the unit store where you pay cash? It would be fixed immediately. Can we please get a timeline on when to expect a fix or at least some kind of response to the question if we spend glory will we be reimbursed the difference in cost that we're overpaying

StinkyPinky wrote: »

VikingGunn85

Is a fix confirmed?

unknown

This content has been removed.

Bonzai820

I am literally sooo close to a r5 Medusa...I need 8000 shards...let me buy my shards! Please?

B1gG4z

Any update on this kabam?

JamesM

Any hope this will be fixed before reset?

Frank_Castle_69

I'd really like this to be fixed before the store resets. It hurt my AW this week bc I couldn't upgrade a defender....