Triple Charged for an Odin

Good Evening,

Long time player and seasoned veteran here. I bought an Odin tonight and received my normal email for confirmation but the price was 3x larger than normal.

I did not receive 3x the unit’s and am wondering who do I call to fix how a $100 purchase is now $300?

I have all the purchase information just never have been tripled charged before.

Thanks.

Comments

Samspade23

Put in a fix it ticket with Kabam customer support. They've always helped me when they charged me incorrectly or I didn't get my stuff. Pretty quick too.

BirdReynolds

Create a support ticket, failing that, contact iTunes/google play support, they should fix it. The charge is likely still pending so your bank likely won’t be able to do anything. @Cael_Enix

Cael_Enix

Samspade23 wrote: »

Put in a fix it ticket with Kabam customer support. They've always helped me when they charged me incorrectly or I didn't get my stuff. Pretty quick too.

Thank you, I have submitted a ticket to Kabam

BirdReynolds wrote: »

Create a support ticket, failing that, contact iTunes/google play support, they should fix it. The charge is likely still pending so your bank likely won’t be able to do anything. @Cael_Enix

Thank you, I have submitted a ticket to Kabam

Kabam Lyra

Hi Cael_Enix,

I see you've already submitted a support ticket, which is good. Please keep in mind that we can't help with purchasing issues on the forums, so if you ever have questions about purchases please reach out directly to support first. Thanks!