I'm having the same issue. Haven't been able to log in for almost 15 hours. Gonna miss log in rewards, and the chemist monthly thingy that already got screwed up once.
For those that are stuck on the loading screen, have you been invited to the beta? Did this happen after accepting the beta invite?
Nope, @Kabam Lyra . No beta invite received or accepted. It just happened at around 6pm est yesterday and I haven't been able to get on since. No warning, no nothing. It just wouldn't load.
The game's been stuck at the loading screen for almost 6 hours till this point. Have tried restarting and also reinstalled the whole game to no avail. It doesn't get past the loading screen when trying to get into the main account.
Same problem, no beta invite either. When trying to log in, it just spins. Android user here. And I un-installed the game and reloaded it and still same cannot log in. Can somone do something?
Same issue, stuck on loading screen now for 1 1/2 days. Cant send in a ticket as I cant get to the account screen. I have tried to uninstall and reinstall. Have tried both 4g and wifi.
The following is a list of their suggestions from the support ticket I submitted. I have tried all of it and none of it works. Still stuck on loading screen forever. Started yesterday evening. Anybody else have ideas?
"Make sure your device is up-to-date
Make sure your game is up to date
Make sure that your Device is supported by the game
Close background apps
Restart the app
Powercycle your phone
Clear your cache to check if you're synced properly
Uninstall the game
Re-install your app
Go to the Home Screen of your device
Open up your Device Settings
Open up Apps - Running Apps
Find Marvel - Contest of Champions
Tap it and select “Force close”
Delete all data used by the app, followed by emptying the cache
Shutdown your device completely, wait two minutes and start it up again (Power-cycling)
Start the game and log in with your Kabam ID"
I've attempted the steps in the troubleshooting ticket, and logging out of the account. No dice so far, still an endless load screen. Almost 24 hours now; about to miss calendar login events and attack phase of AW. I am not a beta user
The following is a list of their suggestions from the support ticket I submitted. I have tried all of it and none of it works. Still stuck on loading screen forever. Started yesterday evening. Anybody else have ideas?
"Make sure your device is up-to-date
Make sure your game is up to date
Make sure that your Device is supported by the game
Close background apps
Restart the app
Powercycle your phone
Clear your cache to check if you're synced properly
Uninstall the game
Re-install your app
Go to the Home Screen of your device
Open up your Device Settings
Open up Apps - Running Apps
Find Marvel - Contest of Champions
Tap it and select “Force close”
Delete all data used by the app, followed by emptying the cache
Shutdown your device completely, wait two minutes and start it up again (Power-cycling)
Start the game and log in with your Kabam ID"
This finally worked for me, was not able to log in for over a day.
Hey there everyone, we're sorry to hear that you are experiencing this but we want to thank you for the information you've provided and let you all know that we are looking into this issue.
Comments
For those that are stuck on the loading screen, have you been invited to the beta? Did this happen after accepting the beta invite?
Nope, @Kabam Lyra . No beta invite received or accepted. It just happened at around 6pm est yesterday and I haven't been able to get on since. No warning, no nothing. It just wouldn't load.
Android 8.1.0. Redmi Mi A1
Yes that is what I think happened for me. I accepted beta and then this problem started
"Make sure your device is up-to-date
Make sure your game is up to date
Make sure that your Device is supported by the game
Close background apps
Restart the app
Powercycle your phone
Clear your cache to check if you're synced properly
Uninstall the game
Re-install your app
Go to the Home Screen of your device
Open up your Device Settings
Open up Apps - Running Apps
Find Marvel - Contest of Champions
Tap it and select “Force close”
Delete all data used by the app, followed by emptying the cache
Shutdown your device completely, wait two minutes and start it up again (Power-cycling)
Start the game and log in with your Kabam ID"
I'm on Android, and, it's awful
This finally worked for me, was not able to log in for over a day.