Blade Crystal

I opened a featured crystal for blade, I am 100% sure I clicked on that one. When I spinned it I noticed it also showed that there was no blade option. They keep answering that it is just an animation and it doesn’t matter, but when I went to the alliance general it shows as a featured hero crystal and not the Blade crystal. Did anyone else have this issue? I contacted Kabam and they are saying that I opened a featured, even though I know I didn’t. I asked to give me the shards back or give me the crystal so I can get the opportunity with the 20% chance and they keep coming back with the it is out of our scope. Really? I think they have a bug and they don’t want to accept it. Please post here if you see a similar issue. I don’t care if I get the crystal and I don’t get blade, I just want the opportunity.

Thank you!

Comments

Demonzfyre

#THEREELMEANSNOTHING

You opened the right crystal. You won't get your shards back.

Suvendu

You by mistake opened featured crystal... Admit it and digest that

Xilef

Suvendu wrote: »

You by mistake opened featured crystal... Admit it and digest that

I guess some people don’t know how to read. It says post here if you had a similar issue.

Worknprogress

Xilef wrote: »

Suvendu wrote: »

You by mistake opened featured crystal... Admit it and digest that

I guess some people don’t know how to read. It says post here if you had a similar issue.

No one had a similar issue unless they picked the wrong crystal as well

TOMCAT19

I bought 4 blade crystals and same thing. No blade option

TOMCAT19

And no I didn't pick the wrong crystal cause I pulled rouge, sparky, Thor Ragnarok and Angela who are not in featured

Worknprogress

TOMCAT19 wrote: »

I bought 4 blade crystals and same thing. No blade option

No Blade option? Do you mean you didn't see him in the reel? If so, the reel means absolutely nothing and I can't count how many times kabam has stated that themselves

Sborlax

I opened 5 dhampir crystal, didn't even have a glimpse of blade during the spin.

Sborlax

and of course, no blade pulled out of those 5 dhampir crystals...

RZRBLADZ

I pulled 5 as well and only saw blade spin by in 1 of them.

axelelf_1

Sborlax wrote: »

I opened 5 dhampir crystal, didn't even have a glimpse of blade during the spin.

The reel means absolutely nothing. I don’t understand why people don’t get this.