Now before you moderators close this thread for being disrespectful, actually read the post before responding, unlike the support team.
I have been playing this game for two years now. It's been my favorite game since I downloaded it. I'm not available all the time, and I haven't put as much time and money into the game as many have. But that doesn't mean I don't appreciate the game and that I haven't spent entire days devoted to arena and event quests and recruiting for my alliance. This has been my favorite game until now.
Kabam used to be a great company. Contest of Champions was a smash hit to begin with, and for good reason. There were few errors that hindered the exhilerating gameplay. Any huge bugs or server errors would yield some compensation, such as a Premium Crystal, which wasn't much, but it at least let us know that Kabam cared. The fighting repetitive at times, but simply taking a bit off would fix that. But then 12.0 hit. Everyone freaked out. Bugs were everywhere. We all flipped, but at least Kabam had given some good compensation with it. Kabam, being the good company they were (emphasis on "were"), dropped 12.1, which was heavily centered on bug fixes. We got a lot of more compensation for the screw-ups. But there were still lots of bugs. We kept letting Kabam know what they'd done wrong, and we were relentless. But Kabam's next update fixed very few bugs. They were more focused on the new content than the bugs. So many more bugs were introduced with 13.0 in comparison to the fixes that the number of bugs INCREASED. Kabam didn't learn. Since then, there's been very few bugs fixes, and Kabam has been more focused on the new content. Of the new bugs, many are game-breaking. Double-evade, Parry/Dexterity issues, Unresponsive Champions, the list goes on and on. Fixes now take a month, and so many of these issues make the game unplayable. We just have to hope that the bugs aren't too bad with the next update.
Now, Kabam has released a new Beta Test update to some users. This update is supposed to contain a new feature. Our job is to test this new feature and let Kabam know what we think. But Kabam didn't ask our permission if we wanted to test this feature. Many of us who have auto-update on got a huge amount of data consumed by this update that wasn't announced. Plus there are many inevitable bugs and problems with this update. Lag and crashing is worse than ever. Champions don't respond to many of our commands. We were forced to take this update against our will. Oh, and that new feature? It's nonexistent. No one can find what Kabam wants us to find. We're testing nothing, but we got the issues that came along with it. A thread was created by a concerned user who was experiencing the issues from this update.
@Kabam Miike came into the thread and announced that it was a Beta Test. He moved it to the bugs section and said we should report any issues that came with the update. Then he left. We announced our issues. There were tons of them. We began to notice that the thread wasn't showing up at the top of the discussion board when we posted. Miike wasn't commenting anymore, despite him logging in and closing threads periodically. The most important thread about Kabam's screw-ups is malfunctioning. Convenient, isn't it? This company is broken. You're letting the game die, and you're ignoring those who are trying to show you how to save it. I contacted support twice, asking what was being tested. They responded by saying it was a test. Support doesn't read our entire comments. They just read two words and copy over a response that uses those words. They're as supportive as a rock.
If you don't start listening to us, your game and company will die. I'm not threatening you, and I'm not being disrespectful. I'm simply saying that no one likes a company that doesn't listen to their customers. And when they do listen, they don't act on they're promises. Perfect example right here. Read this comment by
@Kabam Wolf. It's before the mods got the orange text, so make sure you're looking for it:
https://forums.playcontestofchampions.com/en/discussion/comment/23646/#Comment_23646
That comment was 60 days ago. This has been "under investigation" for 60 days. Kabam hasn't found a way to fix an issue in 60 days. This is moronic.
Here's a link to the thread that won't get bumped:
https://forums.playcontestofchampions.com/en/discussion/12729/todays-update/p1
And Kabam, if you close or delete this thread, it'll just show that you don't care about or listen to your customers. Please take this advice before the game dies. We want this game to continue, but it can't go on if you don't let it.
