Compensation for beating Pre-Nerf Thanos?

Will there be any compensation for summoners who beat the uncollected Nameless (Thanos) before the bug fixes? @Kabam Miike

Comments

unknown

This content has been removed.

JosephPoerio

@Kabam Miike @Kabam Vydious any update on this? I hope it doesn’t just get swept under the rug. Some players used a lot of resources to clear content which was bugged, I sincerely hope Kabam would handle this fairly and professionally.

XxOriginalxX

Yeah do we have any sort of update, please don’t keep us in the dark

Midnightfox

Can we get a mod to comment?

Kabam Lyra

Hi all,

We are discussing compensation options for players affected by the issue with Thanos before the fix was put live. We don't have any details yet to share but will let you know when we do.

Fred_Joeity

I personally don’t care much since I beat Thanos after the fix, but I think a big problem is that some people spent revives trying and failing. Because of that, they can only send out maybe a few revives at most or those people will complain. They may even have to send out compensation to everyone, just because it’s hard to keep track of how much people spent.

unknown

This content has been removed.

unknown

This content has been removed.

Helicopter_dugdugdug

The bug only activated sometimes .

Miss_Kittin

I only have 5R4 in my main team, which is really good for a casual player like me (even if I spend more than 2 hours / day, I m casual regarding some players).
Usually, in month's quests, I m able to do in Epic mode Chapters 1&2 100%. Chapter 3 I never do 3.2 , only 1 patch, cause it's hard for me, and 1 try is enouth.

For this quest (actually), I could only do the Master Mode.
Before the Patch, I had to spend all my ressources, revives, that I get since several month, and a lot of units (more than 400 just for Thanos).

I don t blame to spend units, this is a game, and I always do it in Epic mode.
But I'm sad to have today No revives in stock, no life, and have to farm then now for months (I don t speak about the gifts of revive 1&2, just a joke these items, good for levels 30 and < ).

unknown

This content has been removed.

MrKillaChris

I've used a lot of money just to get units and revive, really hurt my heart.

SummonerNR

And of course we see the requests now of someone wanting real money compensation instead.
If you’re beating your head against a wall hoping to break thru it, maybe consider stopping yourself instead.

Compensation of in-game resources (which are readily replenishable without spending money) is one thing. If you’re spending real money on a game, it's probably with the desired goal of feeling a sense of accomplishment for completing a task. And if that task happens to be beating something that was inadvertently more difficult than intended, then your satisfaction in being able to beat it anyways should still be reward enough. I mean, there is no actual cash payout at the end of this game like what is possible going to a casino. So no matter how much or little money you spend, it's all for entertainment anyways.

borntohula

And of course we see the requests now of someone wanting real money compensation instead.
If you’re beating your head against a wall hoping to break thru it, maybe consider stopping yourself instead.

Compensation of in-game resources (which are readily replenishable without spending money) is one thing. If you’re spending real money on a game, it's probably with the desired goal of feeling a sense of accomplishment for completing a task. And if that task happens to be beating something that was inadvertently more difficult than intended, then your satisfaction in being able to beat it anyways should still be reward enough. I mean, there is no actual cash payout at the end of this game like what is possible going to a casino. So no matter how much or little money you spend, it's all for entertainment anyways.

I haven't re-read the entire thread, but as far as I recall, no-one has asked for their money back. That aside, I fail to see what you're rallying against. The concept of compensation in general? Entitlement? Your arguments hardly seem to pertain to the issue at hand. Take that casino analogy: it doesn't matter whether or not there is a pot of actual gold at the end of the rainbow. What matters is people bought something (albeit with virtual currency) that later turned out to have been broken. No biggie. Just refund whatever was spent on that, and everyone can move on with nice and warm feelings (players) and a sense of righteousness (developer).

That it's 'all for entertainment anyways' does not matter. If you buy ten tickets to see your favorite band/play/whatever, and all shows get cancelled, you also expect to be compensated, right? Even though that's 'only entertainment' as well. Good news: you will get compensated. Why? Because that's a best business practice. As it should (and might still) be in this case as well. It's that simple.

pkobe2424

And of course we see the requests now of someone wanting real money compensation instead.
If you’re beating your head against a wall hoping to break thru it, maybe consider stopping yourself instead.

Compensation of in-game resources (which are readily replenishable without spending money) is one thing. If you’re spending real money on a game, it's probably with the desired goal of feeling a sense of accomplishment for completing a task. And if that task happens to be beating something that was inadvertently more difficult than intended, then your satisfaction in being able to beat it anyways should still be reward enough. I mean, there is no actual cash payout at the end of this game like what is possible going to a casino. So no matter how much or little money you spend, it's all for entertainment anyways.
I haven't re-read the entire thread, but as far as I recall, no-one has asked for their money back. That aside, I fail to see what you're rallying against. The concept of compensation in general? Entitlement? Your arguments hardly seem to pertain to the issue at hand. Take that casino analogy: it doesn't matter whether or not there is a pot of actual gold at the end of the rainbow. What matters is people bought something (albeit with virtual currency) that later turned out to have been broken. No biggie. Just refund whatever was spent on that, and everyone can move on with nice and warm feelings (players) and a sense of righteousness (developer).

That it's 'all for entertainment anyways' does not matter. If you buy ten tickets to see your favorite band/play/whatever, and all shows get cancelled, you also expect to be compensated, right? Even though that's 'only entertainment' as well. Good news: you will get compensated. Why? Because that's a best business practice. As it should (and might still) be in this case as well. It's that simple.

Amen

GroundedWisdom

I'm going to interject right there. Asking for Compensation is fine, but we are not reprimanding them for exploiting us. There is no comparison with that situation. They did not intentionally take advantage of the system to gain. It was a bug, and they fixed it. That's a far cry from people exploiting the game. Further to that, it's their game.
No one exploited anyone in this situation. There was an issue, and people chose to push through it with Resources, rather than wait for a potential fix. There were many other options besides plowing through with Units and Revs. If people want to ask for something back, that's up to them, and they have that right. However, it's not the same as people taking advantage of an exploit. Not in any capacity.
As a player who has done most of the solo content the game has to offer (fully explored 6.1 and Variant 2, a large part of Variant 1), I am in a pretty good position to point out that there are a LOT of extremely hard fights out there. When I took on Thanos (yes, I read his description, but there was a lot of it) I had no idea he was bugged. Hence, I thought it was just one of the many extremely hard fights I encounter.

So no, ‘wait for a potential fix’ was never even considered. If only because that requires the understanding it was bugged in the first place. Had I known, I would most certainly have waited. As would most others who happened to be in that position. Thing is, we didn’t know. He was bugged. And we should be compensated.

Pushing through is not the only option. The Quest requires 9 Energy. People could have retried, read the Description. done some research online or on here. There were other options besides going all-out and spending as much as possible. So, yes. I do believe a certain amount of onus is on people for what they spend.

unknown

This content has been removed.

pkobe2424

The Fact is there was a bug and players suffered , It isn’t our job to bug test , they should make it right. And a lot of people didn’t realize he was bugged till a fix was announced lots of people just assumed it was hard kabam content. Take all the youtubers (seatin , BG and Lagacy) they did it the first day and didn’t see any “bugs” just a hard boss which is fine..but when you have others fight a harder boss then others it’s not really fair.

The real issue is them pushing out all this new content without any testing on their end. What an abomination of a patch.

unknown

This content has been removed.

Midnightfox

Any updates on compensation??

Lormif

I'm going to interject right there. Asking for Compensation is fine, but we are not reprimanding them for exploiting us. There is no comparison with that situation. They did not intentionally take advantage of the system to gain. It was a bug, and they fixed it. That's a far cry from people exploiting the game. Further to that, it's their game.
No one exploited anyone in this situation. There was an issue, and people chose to push through it with Resources, rather than wait for a potential fix. There were many other options besides plowing through with Units and Revs. If people want to ask for something back, that's up to them, and they have that right. However, it's not the same as people taking advantage of an exploit. Not in any capacity.
As a player who has done most of the solo content the game has to offer (fully explored 6.1 and Variant 2, a large part of Variant 1), I am in a pretty good position to point out that there are a LOT of extremely hard fights out there. When I took on Thanos (yes, I read his description, but there was a lot of it) I had no idea he was bugged. Hence, I thought it was just one of the many extremely hard fights I encounter.

So no, ‘wait for a potential fix’ was never even considered. If only because that requires the understanding it was bugged in the first place. Had I known, I would most certainly have waited. As would most others who happened to be in that position. Thing is, we didn’t know. He was bugged. And we should be compensated.

Pushing through is not the only option. The Quest requires 9 Energy. People could have retried, read the Description. done some research online or on here. There were other options besides going all-out and spending as much as possible. So, yes. I do believe a certain amount of onus is on people for what they spend.

yes there is a small onus on people, but there is a larger one on Kabam for making fights that work.. I am waiting to see what they do about the IM quest personally, because I spent to get past domino only to find out havok was unkillable.

pkobe2424

Soo are we just forgetting about this or is kabam gonna do something?

John757

When I see people impatient about compensation

pkobe2424

When I see people impatient about compensation

Some people have already received compensation if they opened a ticket , not really unreasonable to ask if that’s the step needed or if they will look into it and actually do something. Admins have been extremely quiet about this issue as of late. But kabam has always been fair to their players so I should be fine. Ha

Austin555555

Hey @Kabam Vydious would it be possible we can get an update on this situation?

unknown

This content has been removed.

buffajr

Thought that armor break was BS. Would love the couple revives I used to get him down.

Zarakik

Hi all,

We are discussing compensation options for players affected by the issue with Thanos before the fix was put live. We don't have any details yet to share but will let you know when we do.

Seems like long discussion

John757

When I see people impatient about compensation
Some people have already received compensation if they opened a ticket , not really unreasonable to ask if that’s the step needed or if they will look into it and actually do something. Admins have been extremely quiet about this issue as of late. But kabam has always been fair to their players so I should be fine. Ha

I stand by my picture

pkobe2424

I stand by my picture