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Can't Open Arena Crystals [Merged Threads]

WhowasthatmaskedmanWhowasthatmaskedman Posts: 74
edited June 4 in Bugs and Known Issues


The banner alert says we can still open crystals. I beg to differ.

Comments

  • theMercenarytheMercenary Posts: 213



    “..Still able to be opened..”

    Can’t even open my arena crystals?
  • vertiGovertiGo Posts: 13
    +1 For uncollected arena crystals. Tried a few minutes ago and got the same message
  • theMercenarytheMercenary Posts: 213
    vertiGo said:

    +1 For uncollected arena crystals. Tried a few minutes ago and got the same message

    Rest are opening but these aren’t
  • borntohulaborntohula Posts: 372 ★★★
    Same thing. Same crystals. Not opening anything else unless it's confirmed to be fixed. Better safe than sorry.
  • BK_AVENGERBK_AVENGER Posts: 47
    Having the same issue. 5 uncollected arena Crystal's that won't open.
  • CorreliaCorrelia Posts: 3
    I'm having the same problem, but it seems to only be Greater Arena Crystals.
  • Kabam LyraKabam Lyra Posts: 2,552 ★★★
    The crystals have been returned to their correct tabs. Does this error still occur after the fix to the crystals tabs?
  • James_1681James_1681 Posts: 27
    Everytime I try to open the crystal I get an error message. Please see video below

  • James_1681James_1681 Posts: 27
    Ps I've already tried restarting numerous times
  • Kabam LyraKabam Lyra Posts: 2,552 ★★★
    Thanks for the info. We are looking into this now!
  • SknZnSknZn Posts: 252
    Anyone?

  • Not just you! We're looking into this right now.
  • borntohulaborntohula Posts: 372 ★★★

    The crystals have been returned to their correct tabs. Does this error still occur after the fix to the crystals tabs?

    I have none left to open. The bug ate all the battlechips. Not gonna experiment with other crystals, if you don't mind.

  • SknZnSknZn Posts: 252

    Not just you! We're looking into this right now.

    Alright tnx for quick answer
  • IceSnowIceSnow Posts: 223
    6 Star Icon Missing Too
    Device : Iphone 7 letest farmware
    @Kabam Miike
    @Kabam Vydious




  • RockyB239RockyB239 Posts: 335

    I'm still not able to open UC Arena Crystals
  • WhowasthatmaskedmanWhowasthatmaskedman Posts: 74
    It's fixed.
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