Your Customers Deserve Compensation

Jokush85Jokush85 Member Posts: 28
in General Discussion
Your servers are down again and your customers are no longer able to connect. This has happened twice in a period of four hours.

Comments

  • mum_m2mum_m2 Member Posts: 1,776 ★★★★
    Come on man. No one is paying you to play this game
  • CuntessaCuntessa Member Posts: 69 ★
    Why does kabam hire so many employees to camouflage as community gamers?
  • ThatsausageThatsausage Member Posts: 214 ★
    mum_m2 wrote: »
    Come on man. No one is paying you to play this game

    Smh. Right, no one is paying him. However, if he is a paying "customer", a customer has that right to a working product.
  • GaanjGaanj Member Posts: 33 ★
    I'd imagine they make a solid revenue off the players who, like you said, choose to play because no one is making them play and spend money.

    I personally appreciate the business side of things, and to continue or increase that revenue, well..will they take a loss in compensating for any inconveniences?
  • RichiesDad79RichiesDad79 Member Posts: 1,020 ★★★
    No, WE are paying them.
  • Kabam MiikeKabam Miike Moderator Posts: 8,268
    Cuntessa wrote: »
    Why does kabam hire so many employees to camouflage as community gamers?

    We do not. Remember, people can disagree with your opinion on something without being an employee or a "shill". Making posts like this only leads to a toxic forum environment and will not be tolerated.

    @OP. We don't currently have any plans for compensation. We are very sorry that this happened twice today, but are hard at work getting the game running again.
  • Deadbyrd9Deadbyrd9 Member Posts: 3,469 ★★★★
    I work with servers and I know companies have down time occasionally and want to get servers running as quickly as possible. It happens sometimes and we just have to wait it out as customers
This discussion has been closed.