Your Customers Deserve Compensation

Your servers are down again and your customers are no longer able to connect. This has happened twice in a period of four hours.

Comments

mum_m2

Come on man. No one is paying you to play this game

Cuntessa

Why does kabam hire so many employees to camouflage as community gamers?

Thatsausage

mum_m2 wrote: »

Come on man. No one is paying you to play this game

Smh. Right, no one is paying him. However, if he is a paying "customer", a customer has that right to a working product.

Gaanj

I'd imagine they make a solid revenue off the players who, like you said, choose to play because no one is making them play and spend money.

I personally appreciate the business side of things, and to continue or increase that revenue, well..will they take a loss in compensating for any inconveniences?

RichiesDad79

No, WE are paying them.

Deadbyrd9

I work with servers and I know companies have down time occasionally and want to get servers running as quickly as possible. It happens sometimes and we just have to wait it out as customers

Kabam Miike

Cuntessa wrote: »

Why does kabam hire so many employees to camouflage as community gamers?

We do not. Remember, people can disagree with your opinion on something without being an employee or a "shill". Making posts like this only leads to a toxic forum environment and will not be tolerated.

@OP. We don't currently have any plans for compensation. We are very sorry that this happened twice today, but are hard at work getting the game running again.