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Units mysteriously missing
Earlier this evening I had 3100+ units in my account. I was grinding the arena and took some breaks. When I checked my account I only had 1796 units left. I did not spend units on any purchase. Has anyone else experienced the same or similar problem???
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preventing accidental in game purchases
So I made an accidental purchase by clicking on a rank up package deal while I was in the midst of ranking up a champion. I spent 320 units. This is quite annoying and avoidable. To the developers: don't insert these rank up package offers while we are ranking up champs - it is very easy to click on it by mistake as we are…
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simplifying process of confirming account identity
I am currently going through the process of proving that I in fact own my account to get a refund. I realize that these steps are necessary to prevent fraud but the steps to confirm the account, the number of questions that need to be answered and the level of detail that is required is too onerous on the player. Here are…
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difficulty in requesting refunds
So I made an accidental purchase of clicking on rank up package deal while I was in the midst of ranking up a champion. I spent 320 units. This is quite annoying and avoidable and I have a suggestion to avoid (which is - don't insert these rank up package offers while we are ranking up champs - it is very easy to click on…
