Can't Open Arena Crystals [Merged Threads]

WhowasthatmaskedmanWhowasthatmaskedman Member Posts: 81 ★
edited June 2019 in Bugs and Known Issues


The banner alert says we can still open crystals. I beg to differ.

Comments

  • theMercenarytheMercenary Member Posts: 643 ★★★



    “..Still able to be opened..”

    Can’t even open my arena crystals?
  • vertiGovertiGo Member Posts: 93 ★
    +1 For uncollected arena crystals. Tried a few minutes ago and got the same message
  • theMercenarytheMercenary Member Posts: 643 ★★★
    vertiGo said:

    +1 For uncollected arena crystals. Tried a few minutes ago and got the same message

    Rest are opening but these aren’t
  • borntohulaborntohula Member Posts: 447 ★★★
    Same thing. Same crystals. Not opening anything else unless it's confirmed to be fixed. Better safe than sorry.
  • BK_AVENGERBK_AVENGER Member Posts: 60 ★
    Having the same issue. 5 uncollected arena Crystal's that won't open.
  • CorreliaCorrelia Member Posts: 3
    I'm having the same problem, but it seems to only be Greater Arena Crystals.
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    The crystals have been returned to their correct tabs. Does this error still occur after the fix to the crystals tabs?
  • James_1681James_1681 Member Posts: 29 ★
    Everytime I try to open the crystal I get an error message. Please see video below
    https://youtu.be/M1Yqvakf4W8
  • James_1681James_1681 Member Posts: 29 ★
    Ps I've already tried restarting numerous times
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Thanks for the info. We are looking into this now!
  • SknZnSknZn Member Posts: 442 ★★★
    Anyone?

  • UnknownUnknown
    This content has been removed.
  • Kabam MiikeKabam Miike Moderator Posts: 8,268
    Not just you! We're looking into this right now.
  • borntohulaborntohula Member Posts: 447 ★★★
    Kabam Lyra said:

    The crystals have been returned to their correct tabs. Does this error still occur after the fix to the crystals tabs?

    I have none left to open. The bug ate all the battlechips. Not gonna experiment with other crystals, if you don't mind.

  • SknZnSknZn Member Posts: 442 ★★★
    Kabam Miike said:

    Not just you! We're looking into this right now.

    Alright tnx for quick answer
  • IcejrIcejr Member Posts: 431 ★★★
    6 Star Icon Missing Too
    Device : Iphone 7 letest farmware
    @Kabam Miike
    @Kabam Vydious




  • RockyB239RockyB239 Member Posts: 696 ★

    I'm still not able to open UC Arena Crystals
  • WhowasthatmaskedmanWhowasthatmaskedman Member Posts: 81 ★
    It's fixed.
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