"New version required" but no update in Google Play

JackDiamondJackDiamond Member Posts: 133 ★
edited April 2022 in Bugs and Known Issues
I got the error "A new version is required to play online. Please update the application" but there's no update in Google Play.
One friend has the same problem. Another saw the update available.

I'm trying uninstalling and reinstalling (got to clear a load of space as MCOC keeps getting bigger and bigger, so no idea if it works or not, yet).

@Kabam Miike
Post edited by Kabam Zibiit on

Comments

  • SoumenSenSoumenSen Member Posts: 8 ★
    My app is updated but tonight suddenly it's asking for an update. I uninstalled and re installed but still asking for an update. Is anyone facing the same issue?
  • whyme_why6whyme_why6 Member Posts: 82 ★
    yep same
  • Gildarts99Gildarts99 Member Posts: 410 ★★
    Same.what is this erh?
  • IceGirlIceGirl Member Posts: 1 ★
    Same! Please fix Kabam! 😭
  • SummonerNRSummonerNR Member, Guardian Posts: 13,156 Guardian
    Initial AppStore (Apple) status for the app says up to date (not in Updates list).
    But click into the App anyways within store, and it will then change to showing there is an Update.
  • theWatcher4theWatcher4 Member Posts: 56 ★
    edited April 2022
    I'm also facing this issue(Android). Please fix it.
    @Kabam Miike @Kabam Zibiit please help
  • Darkraw346Darkraw346 Member Posts: 2,481 ★★★★★
    Same
  • PikoluPikolu Member, Guardian Posts: 7,971 Guardian
    I just got the update available for me in the Google play store. Try again. It is a needed update for battlegrounds to work
  • LouisW89LouisW89 Member Posts: 126 ★
    Also having the same problem on Android
  • geoff78geoff78 Member Posts: 221 ★★
    Same, on Android here
  • SirGamesBondSirGamesBond Member Posts: 5,327 ★★★★★
    Open mcoc in installed apps in Google play.
    There's the Update button.
    Else google play is not showing any pending updates.
  • JackDiamondJackDiamond Member Posts: 133 ★
    @SirGamesBond nope, tried it, didn't show up with an update.
  • IKONIKON Member Posts: 1,359 ★★★★★
    SirGamesBond said:

    Open mcoc in installed apps in Google play.
    There's the Update button.
    Else google play is not showing any pending updates.

    Thank you, this worked for me
  • JackDiamondJackDiamond Member Posts: 133 ★
    But people seem to be getting different results so they should try that just in case, @SirGamesBond
  • LBN1LBN1 Member Posts: 199 ★★
    On Android was able to manually update. Not sure what it's actually updating though, no real description...
  • theWatcher4theWatcher4 Member Posts: 56 ★
    theWatcher4 said:

    I'm also facing this issue(Android). Please fix it.
    @Kabam Miike @Kabam Zibiit please help

    The update is now available on Android appstore..
  • SirGamesBondSirGamesBond Member Posts: 5,327 ★★★★★
    JackDiamond said:

    @SirGamesBond nope, tried it, didn't show up with an update.

    I just mentioned what I did, that's all. Worked for me.
    Everyone will get it though, like AQ rewards haha
  • JackDiamondJackDiamond Member Posts: 133 ★
    edited April 2022
    Uninstall and reinstall did not work. SirGamesBond's method did not work (before or after uninstall and reinstall).
  • JackDiamondJackDiamond Member Posts: 133 ★
    SirGamesBond said:

    JackDiamond said:

    @SirGamesBond nope, tried it, didn't show up with an update.

    I just mentioned what I did, that's all. Worked for me.
    Everyone will get it though, like AQ rewards haha
    Yeah, I appreciated the input and I'm glad it is working for some. Just not me.
  • GinjabredMonstaGinjabredMonsta Member, Guardian Posts: 6,482 Guardian
    I had to search for mcoc for it to show an update
  • Felix33Felix33 Member Posts: 47 ★
    SirGamesBond said:

    Open mcoc in installed apps in Google play.
    There's the Update button.
    Else google play is not showing any pending updates.

    Works for me as well. Thanks
  • josperjosper Member Posts: 11 ★
    SirGamesBond said:

    Open mcoc in installed apps in Google play.
    There's the Update button.
    Else google play is not showing any pending updates.

    This solve the problem. Thank you!
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, for those still having issue downloading it, could you try downloading it from installed apps or after searching for it in the store? Others have said this takes care of the issue for them, and it seems to have worked for me on my end as well.
  • breakz360breakz360 Member Posts: 1 ★
    Just searched the app store for "contest"
    Then clicked mcoc , and was able to update. Nothing else worked at all, very frustrating.
  • SnicklefritzSnicklefritz Member Posts: 96 ★
    Searching for it in google play also worked for me
  • SoumenSenSoumenSen Member Posts: 8 ★
    I don't know what was that. But now my app working without doing anything. Still, there is no update for me in the App store. I checked the methods mentioned above.
  • JackDiamondJackDiamond Member Posts: 133 ★
    edited April 2022
    You know, the Disagree culture in this forum is just weird.

    I mean, my initial post, which is entirely and completely factual, and clearly useful to a bunch of people (as the delay of Battlegrounds ending shows, a lot of Android users had the problem, and this was the first post to address it) still got 1 Disagree!

    I just can't imagine what there was to disagree with. "I'm fine, I don't have a problem so I'll disagree with this post of someone who had a huge problem and was locked out of the game, even though lots of others do too" seems to be the most likely, but that's just strange and selfish.

    That this will get a load of Disagrees is, however, entirely predictable! :D
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