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Never received my alliance war seasons rewards

Arbiter2426Arbiter2426 Member Posts: 346 ★
in Bugs and Known Issues
I and a few of my alliance mates who have completed more than 5 wars never received our war seasons rewards.

Comments

  • D_S_D_S_ Member Posts: 159
    5 wars and you didn't leave the alliance during any of those?
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, in order to be eligible for season rewards, a player needs to stay in their alliance until the rewards are distributed and they have claimed them. Additionally, the player would need to have completed 5 wars since they most recently joined that alliance. If they left the alliance at any point, the counter would be reset and they would need to complete 5 more wars with that alliance. I hope that helps clear things up! If you meet all of these requirements and haven't gotten your rewards, you can contact our support team from within the game by clicking the gear-shaped icon in the top-left of the home screen and then scrolling down to the button labeled "Support".
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