Hey Sycod, we don't have access to in-game accounts here in the Forums so we're limited in the scope of support we're able to provide for issues like this.
If you haven't already, I recommend trying the troubleshooting steps below.
If the Sigil still doesn't appear to be active on your account after having tried those steps, I recommend reaching out to our Support Team for further assistance. You can contact them by clicking HERE.
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If you haven't already, I recommend trying the troubleshooting steps below.
- Android Troubleshooting
- iOS Troubleshooting
If the Sigil still doesn't appear to be active on your account after having tried those steps, I recommend reaching out to our Support Team for further assistance. You can contact them by clicking HERE.