Chat and messages disabled

FórgeFórge Member Posts: 33 ★
edited June 2022 in Suggestions and Requests
Title says it all, anything I write ingame disappears, without posting. Is this a bug or a shadowban?
Post edited by Kabam Porthos on

Comments

  • Gr8TonyStarkGr8TonyStark Member Posts: 924 ★★★
    Fórge said:

    Title says it all, anything I write ingame disappears, without posting. Is this a bug or a shadowban?

    A bug. Happens with me sometimes too. Chat appears after some time
  • FórgeFórge Member Posts: 33 ★
    edited June 2022
    Gr8TonyStark said:

    Fórge said:

    Title says it all, anything I write ingame disappears, without posting. Is this a bug or a shadowban?

    A bug. Happens with me sometimes too. Chat appears after some time
    Not what is going on here, the text is still not showing up after restarting the game.
    P.S
    I am a Thronebreaker and have played the game for 3+ years, I know most of the standard bugs by now, but this would be a new one.

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey @Fórge, I recommend trying the relevant troubleshooting steps below.

    - iOS Troubleshooting
    - Android Troubleshooting

    If those steps don't resolve the issue, it's possible you're unable to use the in-game Chat as a result of having received a temporary or permanent Chat ban.

    Unfortunately, we're unable to view account-specific information here in the Forums so can't be sure if you've received a Chat ban or not. Therefore, I would recommend reaching out to our Support Team for clarification. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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