Bugs and Known Issues

Missing Items? Close and Re-Open the Game!
Hey Players! Are you missing rewards or items? Before reporting it, try and close out the app and re-open it. Most of the time, this fixes the situation! If not, then please feel free to report it here!
Crashing: Third Party Applications
Hello players, if you are experiencing an in-game crash please ensure that you are deleting any third party modding applications from your device and restarting the game. Note that use of these applications is not permitted under our Terms of Service and in addition to the experienced crashes, we continue to take further…
Help! I've been Banned! What do I do now?
Hey folks! As we continue to take action against those that violate our terms of service, we're seeing more of these posts. A few things you need to know: 1. Our forums are not the place to discuss or try to appeal game bans. You can do this by contacting support: http://mcoc.kabamsupport.com/ 2. If you send an appeal, our…
error showing on starting game on pc
Why is an error showing on starting the game on PC.
Special daily quest gone after accepting cure
after accepting the cure the special daily quest has just disappeared, the tab is there but it says i have to wait until tomorrow for the next objective. I hadn't made any progress on today's quest prior to accepting the cure either so i guess im just gonna miss out on the final tier of the event.
ACT 6 Bug !!! Please Fix This
so when I enter a quest from the preview, it's the correct rewards (1st pic), but when I enter to actually do it, it's the old rewards (I guess? well wrong stuff nonetheless) Please look into it. One of the main reasons I want to explore ACT 6 completely is the ISO, I don't want more t2a 🙏
Same Relic from shards everytime
I have opened tons and tons of 4, 5, and 6 battle ast relic shards and I get the same one Everytime it's crazy.
Lumatricked! (Lumatrix not working)
My Lumatrix isn't functioning, I've posted on discord and heard nothing back..... Is there anything that can be done about this?......
Screen turn black while
When i using sp3 the screen turn into black than after sp3 animation done its back to normal. and also when fighting is done its turn into black again while animation game done. why ?
Discord can’t be linked
I have been having issues when I try to link my Discord account to the game in order to Claim the free reward. Could you fix it please!
Dónde están mis esquirlas de 6 estrellas tenía una buena cantidad
Bounty points
Points for BG victory are not showing in Bounty event for points. Anyone else?
Bounty Error
Kabam please have a look as this is not a major issue but very annoying. When you choice the bounty first time you seem to get it, even with the error. Video uploaded on discord

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