Bugs and Known Issues

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Can't submit support ticket
I tried to submit a support ticket but it won't let me chose a game and thus, I can't submit a ticket. I need to submit a ticket on why I can't submit a ticket, but I can't submit a ticket, to say I can't submit a ticket...... :|
Max Sig Titan Dupe did not drop 500 Super Super Shards
I just opened 7 titan and one nexus titan crystals after the pool update. And i did get pretty good pulls. However. I noticed that the SUPER DUPER SHARDS, that i was supposed to get from the dupes were not the right amount. During the March Livestream they mentioned that 7* dupes will drop 250 and Max Sig Titan Dupes will…
Disconnecting from raids
I guess the server hamsters are on strike due to the heavy load on crystal openings. Just disconnected from raid fights twice, yay lost 2 full revives.
Mysterium Store not receiving correct item
I bought the 16 t1cc crystals and received 16 t2cc crystals instead.
Tier 1 Class catalysts in Mysterium store actually give tier 2 crystals
Probably a small bug in the current scenario, but what is labelled as Tier 1 class catalysts in the Mysterium store actually just add Tier 2 Catalyst Crystals
Magik Solo Run 6.4.6 Award
Hey everyone With regards to the challenge of running 6.4.6 solo with Magik, what reward do you get (photo attached) ? Or is it just bugged on my side?
Compra na loja de Essentia
Comprei 10x fragmentos de cristal 7 estrelas (1500 fragmentos) e nao obtive o item. A compra foi realizada na loja Essentia, os recursos foram gastos, mas nao recebi a minha compra.
Anyone else with lag/crash issues
In battle I’m getting the game frozen for like 1-2 seconds, just enough to throw my parry timing and sometimes that’s a sign that my game is about to auto shut down on itself and usually does in that fight or the next. I’m playing on iPad that has 90% free space, that’s all I use it for, I’ve deleted the app and…
Bug receiving in-game rewards (Essentials and Missions)
I am currently experiencing issues receiving rewards for the new in-game currencies as well as rewards from event missions. Specifically, I was supposed to receive 2,600 7-star crystal shards, along with various other shards, crystals, catalyst selectors, and ISO-8. None of these items have been credited to my account. I…
Daily Quest Reroll not Working
Trying to reroll my daily quests, 2 of them are to do with incursions which are not available on live right now so I want to reroll them. Pressing the button prompts me with "Replace Objective" but hitting replace does nothing and I am stuck with them. Any known fixes?

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