Can't submit support ticket

ChovnerChovner Member Posts: 1,340 ★★★★★
edited December 2020 in Bugs and Known Issues
I tried to submit a support ticket but it won't let me chose a game and thus, I can't submit a ticket. I need to submit a ticket on why I can't submit a ticket, but I can't submit a ticket, to say I can't submit a ticket......
:|


Comments

  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, do you happen to have a screenshot of what exactly you're seeing?
  • ChovnerChovner Member Posts: 1,340 ★★★★★
    edited December 2020
    @Kabam Zibiit

  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Would you be able to try clearing your cache for that browser or trying to access that page from a different browser?
  • SummonerNRSummonerNR Member, Guardian Posts: 14,341 Guardian
    Could also be because that is the old Kabam.Force support page.

    Lyra has said to go to the new Support pages to submit a ticket now (and then click on “Submit a Request” up on top of that new main Support page). The Support link from within game (settings page) has been updated to lead you there as well.

    http://mcoc.kabamsupport.com/
  • ChovnerChovner Member Posts: 1,340 ★★★★★
    SummonerNR said:

    Could also be because that is the old Kabam.Force support page.

    Lyra has said to go to the new Support pages to submit a ticket now (and then click on “Submit a Request” up on top of that new main Support page). The Support link from within game (settings page) has been updated to lead you there as well.

    http://mcoc.kabamsupport.com/

    Thanks
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