[Android] Lag, Crashing and Performance Investigation

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  • Doomtom01Doomtom01 Member Posts: 18
    In game name: doomtom01
    Device: Sony experia L3
    Operating system: 8.1.0
    WiFi or cellular: WiFi, sometimes 4g
    Game version installed: 25.3.0
    Game mode: all
    Description of issue: I'm experiencing random freezing in ever battle I'm in which all ways gets me hit from the opponent and it gets really annoying when I'm fight people like the uncollected mojo, thank you
  • Demion_ChaosDemion_Chaos Member Posts: 5
    In-Game Name: Demion Chaos
    Device and Model: Samsung Galaxy S10+ 
    Device Operating System: Android 10
    Cellular or WiFi: Both
    Game Version Installed: 25.3 
    Game Mode: All
    Description of the Issue: During my recent play time in different modes, I have been getting connectivity issues, pauses during combos, resulting in either blocking during combo, or intercepting with specials. I also just had an issue where my character wad attempting to block while I wasn't even touching the screen. I checked the autoplay feature, and it was off.
  • Pook29003Pook29003 Member Posts: 1
    In game name: pook29
    Device: Note 9
    Operating System: Android 9
    Wifi
    Game version: 978177
    Game mode: AQ
    Description of issue:
    Character not responding

    Character stop responding periodically while fighting Thanos
  • EmerbizzEmerbizz Member Posts: 15
    In game name: emerbizz
    Device: Google pixel 2
    Operating System: Android 10
    Wifi and 4g
    Game version: 978177
    Game mode: AQ, AW, Event quest
    Description of issue: block randomly works, sometimes I am in a defensive position and my pg stops to defend. Sometimes I try the heavy attack, but nothing happens. It happened in the past, but after a couple of days started to work again. Since the last update, it is very difficult to play.
  • FoRRaDaLoMFoRRaDaLoM Member Posts: 12
    In-Game Name: FoRRaDaLoM
    Device and Model: Samsung Galaxy A6 2018
    Device Operating System: Android - 9, One UI - 1.0, Kernel - 3.18.91-16947210
    Cellular or WiFi: Both
    Game Version Installed: Latest (Version: 978177)
    Game Mode: Alliance War
    Description of the Issue: When attacking a node but not starting the fight and the time elapsed and going back to the war map screen, the game crashes, cannot move forward to the node, cannot navigate from menu. After relogin the used potions are disappeared and the currently selected hero get a half of the current hp like when i attacked the node and started the fight. This happens many times and very annoying to spend glory or unit on potions to get disappeared. Screenshots:
    Here it freezes, cannot move forward to the node, also cannot navigate to other screen, also my hero portraits disappeared.

    Here indicates that corvus get halfed and also lose attack bonus, and 2 lvl4 potions disappeared which was used to heal corvus up. Important that i did not start the fight against Domino, just come back to the war map screen....


    No connection error was shown up, just freezes.
  • Demion_ChaosDemion_Chaos Member Posts: 5
    In-Game Name: Demion Chaos
    Device and Model: Samsung Galaxy S10+
    Device Operating System: Android 10
    Cellular or WiFi: Both
    Game Version Installed: 25.3
    Game Mode: All
    Description of the Issue: I've noticed when using Wasp, when charging a heavy attack immediately after a basic attack, the opponent is not being stunned for the duration described in her abilities. This has opened me to constant attacks and potential KOs.
  • Foffo96Foffo96 Member Posts: 4
    edited February 2020
    In-Game Name: Foffo96
    Device and Model: Oneplus 7 pro
    Device Operating System: Oxygen OS 10.0.3 (Android 10)
    Cellular or WiFi: both (Tim)(Italy)
    Game Version Installed: 25.3.0
    Game Mode: All
    Description of the Issue:

    I'm experiencing problema with the maestries parry and dexterity. The party animation Is too slow so that the enemies can attack my Champions because they are not able to parry, so I need to hold the screen for the input earlier.
    About the dexterity, I notice that while dashing backwards, at the beginning of the animation, some frames belongs ti the parry animation, so It happens that instead of dex the incoming attacks, my Champions are going to parry. This Is very unconfortable because against some nodes or Champions ( for example unblockable ones) i'm going to be hit without making a real mistake.
  • Lucifer1810Lucifer1810 Member Posts: 366 ★★★
    In-Game name : 9harry9
    Device and model: Redmi note 7 pro
    Device Operating system: Android 9
    Game version installed : 25.3
    Game mode: All
    Description of the issue:

    Champions are suddenly charging with heavy attack on their own, without me doing anything. I have seen to it carefully, that autofight wasn't on. This has been happening a lot lately and really messing with my progress. Even when I wasn't touching the screen, the champion randomly charged in with a heavy and got knocked out. Especially happening against a tough opponent or a long fight. Kindly look into this and fix this.
  • ThecurlerThecurler Member Posts: 876 ★★★★
    Foffo96 said:

    In-Game Name: Foffo96
    Device and Model: Oneplus 7 pro
    Device Operating System: Oxygen OS 10.0.3 (Android 10)
    Cellular or WiFi: both (Tim)(Italy)
    Game Version Installed: 25.3.0
    Game Mode: All
    Description of the Issue:

    I'm experiencing problema with the maestries parry and dexterity. The party animation Is too slow so that the enemies can attack my Champions because they are not able to parry, so I need to hold the screen for the input earlier.
    About the dexterity, I notice that while dashing backwards, at the beginning of the animation, some frames belongs ti the parry animation, so It happens that instead of dex the incoming attacks, my Champions are going to parry. This Is very unconfortable because against some nodes or Champions ( for example unblockable ones) i'm going to be hit without making a real mistake.

    https://www.xda-developers.com/oneplus-7-pro-true-90hz-display-mode/

    I was experiencing exactly the same issues as you.
    The link above shows you how to permanently unlock 90hz display. It will solve the problem for you.
  • RandimDude01RandimDude01 Member Posts: 1
    In-Game Name: Fighter10
    Device and Model: Samsung Note 9
    Device Operating System: Android 10
    Cellular or WiFi: Both
    Game Version Installed: 25.3
    Game Mode: All modes
    Description of the Issue: Lag causing heavy attacks to fire mid combo. 
  • Phantom747Phantom747 Member Posts: 8
    I have faced problems while opening story quests.
    It shows grey screen.
    And I have to restart the game.
  • bumble-beebumble-bee Member Posts: 141 ★★
    edited February 2020

    IGN: bumble-bee
    Device and Model: Samsung galaxy note 10+
    OS: Android 10
    Cellular or Wifi: both
    Game version: 25.3.0
    Game modes: all
    Description of bug: Graphics issue everywhere in game. See attached pics.
    1. Some champions skin is not displaying properly.
    2. When I dash back while fighting, it shows black coloured large square boxes behind my attacker.
    3. When I try to sell catalyst, it does not show how many qty I have selected.
    4. Many others..
  • kabbibikabbibi Member Posts: 1
    In-Game Name: Kabibi91
    Device and Model: Galaxy S9+
    Device Operating System: ANDROID 10.0
    Cellular or WiFi: BOTH
    Game Version Installed: Latest
    Game Mode: Arena and War
    Description of the Issue: Arena crashes after about 30 minutes of play time. War lags and controls are wonky.
  • bumble-beebumble-bee Member Posts: 141 ★★
    Hi,

    I am facing flickering issue while playing AQ.
    Screen continuously flickers and I can't see power meter of defender, can't see which buff was activated, etc.
    IGN: bumble-bee
    Phone: Samsung Galaxy Note 10+
    OS: Android 10
    Game version: 25.3.0
    Data/WiFi: both

    I cannot upload video. Pls contact me for video evidence.
  • PROG73PROG73 Member Posts: 69
    In-Game Name: PROG73
    Device and Model: Samsung A70
    Device Operating System: Android 9
    Cellular or WiFi: cellular
    Game Version Installed: 25.3
    Game Mode: All modes
    Description of the Issue: I cant get into the game unless I have access to wifi. Once into game I can switch to data and it works for a while but if I am away from my wifi connection then I cannot get in at all.

    This has been a problem for a few months and I have posted previously but unfortunately this has not been acknowledged.
  • Dzon4488Dzon4488 Member Posts: 21
    edited March 2020
    I was fighting against Champion boss in 6.2.6. few weeks ago. I could never get 5 prowess. Only 4. I managed to finish the fight anyway because I noticed it was a bug and decided to go with special 3 because I have nothing to lose. I fought against him several times. And that was the only time I noticed it happened so I tought it was just something that happens one time. But then again yesterday and today members of my alliance told me it happened to them also. Here is the video so that you can see exactly what's wrong. His first indestructible will go away in the first dexterity. But it will not give Prowess which can confuse the player.
    Champion is under the linked node ,,For the first 15 hits defender is indestructible".
    https://www.youtube.com/watch?v=5Dd23upE-Ao&lc=z22qvxq4yzudz3ewh04t1aokgs3r5vrepkthhoa0aezfbk0h00410
  • Troy_Elric123Troy_Elric123 Member Posts: 542 ★★★
    Where is the crash and bug report link for the mole amb update? Why dont you leave it in the main page? Been searching for 10 minutes.
    Having network issues, parry failure, dex not registering and a wide variety of issues. Fix it immediately
  • Snipe713Snipe713 Member Posts: 12
    In-Game Name: Snipe 713
    Device and Model: Motorola G6 Play
    Device Operating System: Android 9
    Cellular or WiFi: both
    Game Version Installed: 26.0.0
    Game Mode: Special Quest
    Description of the Issue: When fighting Terrax, his effects make my device lag to the point that none of my inputs are taken for the first several seconds of the fight. This feels like the same as when Namor or Sinister block (or Nova now, and Darkhawk, or whoever else has different than normal effects) where it gives pause to the whole game, but worse.
  • Ch3l88Ch3l88 Member Posts: 2
    In-Game Name: Ch3l88 / Jun Zel
    Device and Model: Galaxy S9
    Device Operating System: Android 10
    Cellular or WiFi: Wifi
    Game Version Installed: 26.0.0
    Game Mode: All Game Mode
    Description of the Issue: Frequently exiting the game while battling in all game mode.
  • Scratchmaster23Scratchmaster23 Member Posts: 179 ★★
    Before I start I would like to apologise for the long message but feel it's time to unleash some annoyances 😁
    Is it just me or since last update has all modes got even worse? We all know that game has been partly broken for well over a year but now, AQ is just stealing pots and revs and arena champs just stand still and take a beating even when facing a lowly challenger. My champs just stand there cannot parry, block or even throw attacks then get backed to corner and destroyed 🤬.
    I rarely lose an arena fight and am losing 1 every round of 3 and close to 2 because of these shocking game issues, this does not help when trying to grind featured arenas. We all know if you lose streak, points are shocking and means you will ultimately lose out on champ if keeps happening.
    Is there going to be any comp for all that will undoubtedly miss out on the champ they are trying to acquire due to the poor mechanics? Also is there going to be any comp for the war losses many of us suffered without even picking a defence team?
    Kabam please stop creating new content and fix these loooooooong standing issues that we all face daily.
    I bet if you raised a poll and asked all summoners if they minded a month with no new content but a fix to all the issues we would all bite your hand off for it. Come on Kabam time to make this game great again..... 😁
  • Mrspider568Mrspider568 Member Posts: 2,006 ★★★
    In-game-name Mr spider 568
    Characters affected: when i fight darkhawk null mode and vision aarkus my fight lags a lot
  • Jsplum88Jsplum88 Member Posts: 8
    Ingame name jsplum88
    Device galaxy note 10+
    Wifi and mobile problems
    Latest update for mole man monthly
    Problems in all areas especially leading takes 5 mins if not longer at times
  • TimeGenesisTimeGenesis Member Posts: 732 ★★★
    In Game Name: TimeGenesis
    Device: Samsung Galaxy S10 5G
    OS: Android 10
    Cellular or Wifi: Both. Cellular speed at 4G is @ 64.2 Mbps. 5G speed at 113Mbps. Wifi speed varies pending on location but mostly at 70Mbps.
    Game Version: Latest
    Game mode: EQ, Arenas & AW are most noticeable modes but happens everywhere (excluding story mode it seems)
    Description: Always connection issues, cant even attempt legend run because of this. There are times too because of the game lags, it affects combos.
  • Troy_Elric123Troy_Elric123 Member Posts: 542 ★★★
    Experiencing parry failure and absurd connection issues after last update.
    Poco f1
    Wifi and data
    OS: MIUI GLOBAL 11.0.5
    All other answers are the same generic ones. Please fix this issue. It is a major problem
  • NooowbieNooowbie Member Posts: 7
    I'm using s9+. the game freezes for a sec and usually happens at the start of the fight. I have observed this in AQ only, in any if the opponents.

    And everytime, I fought Hela, she constantly refrain from being normal AI to be slightly aggressiv, given that she is a subboss. Her passiveness is not normal.

    https://youtu.be/DAf89PeTfQo
  • Nomade1984Nomade1984 Member Posts: 1
    In game name: Nomade1984
    device: Samsung Galaxy A30
    device operating system: Android 9.0
    game version installed: 26.0.0
    game mode: Alliance quest
    description of the issue: every single new day of Alliance quest I have to restart the game over and over again because it doesn't allow me to start a new Alliance quest. The timer of AQ expires and does not show me immediately its result (as it is normally would do, or as it is in alliance war); This issue is making the entire alliance losing about 10 minutes betwen one AQ and the other.
  • JengasJengas Member Posts: 1
    In-Game Name: Jengas
    Device and Model: HUAWEI P30
    Device Operating System:
    Cellular or WiFi: Wifi
    Game Version Installed: Latest
    Game Mode: Daily quest
    Description of the Issue:
  • JcDaDamajaJcDaDamaja Member Posts: 1
    In-Game Name: JC Da Damaja
    Device and Model: Samsung S10+
    Device operating system: Latest
    Cellular or Wifi: Both
    Game version installed: Latest
    Game mode: Homescreen
    Description: Freezes when I click "War", "defenders description" and Alliance help.
  • secretagentmansecretagentman Member Posts: 2
    Secretagentman
    iPhone 11 Pro Max
    iOS 13.3.1
    WiFi and cellular
    Newest version
    Game mode: alliance war
    Description: slow to 0 responses to defensive maneuvering( block, parry and dex) causing to take extremely unnecessary damage and deaths related non responses.
  • KevblemKevblem Member Posts: 4
    Hey Kabam i just know i was logging in and it said that i am permanently banned for no reason, lve being use my phone and also my dads phone to play recently so I'm thinking that maybe your new software might think that i was sharing my account which I'm not i really love this game hope you could help me out please. My in game name is Kñxg~1 please look into it
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