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Connection issue after the update.

rtrobinrtrobin Member Posts: 23 ★
in Bugs and Known Issues
In recent days, after the latest update, the game has critical connection issue. The connection icon will pop up every minutes in any scenario. It affects AQ and AW a lot.

Comments

  • Amitgr4Amitgr4 Member Posts: 40 ★
    The game’s a mess!
    Every time u win a fight, take a step in quest, trying to do arena there’s a 30-60 seconds loading and connecting issues!
    Kabam please fix it asap
  • mydnightmydnight Member Posts: 671 ★★★
    Correct. It's excruciating to play atm.
  • Hector_1475Hector_1475 Member Posts: 1,794 ★★★★★
    Yep, it happens a lot. iPhone 11 user here. Definitely not my phone or my wifi connection.
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey guys, I'm sorry to hear you're experiencing connection issues.

    There are many devices capable of running the game and there are many different reasons why connection issues can occur. If you haven't already, I recommend trying the troubleshooting steps below.

    - Android Troubleshooting
    - iOS Troubleshooting

    Additionally, please take a moment to share the information requested in the dedicated lag and performance issues thread for either iOS or Android, depending on what kind of device you have.

    Thank you very much in advance for your help!
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