Exploit

So my friend got banned for doing time attack because it meant he got some of the rewards. Kabam knew he was doing time attack and was legitimately completing the quests as a ticket had been sent asking how the maintenance would affect their time. He even asked them to revert his quest and take the rewards back and they said they couldn't.

The statement of "it was avoidable" is bull if you are doing things like legends run. You click through before the rewards even show up on the page. If they show and you catch a glimpse you have no time to go check until after you've finished the attempt.

So now he's banned. He has 2 active daily cards that he is now missing out on claiming and kabam told him tough.

Seriously? That's not in the slightest bit fair. Any kabam mods able to help as every ticket sent gets a generic "we don't discuss bans" response.

It's not acceptable to ignore genuine summoners who have offered every chance to have everything gained back and have paid money into your game only to not be able to claim their rewards for it.

Comments

  • Dave_the_destroyerDave_the_destroyer Member Posts: 981 ★★
    "your friend" right!

    If you use a glitch over and over to benefit and therefore cheat others with the rewards you shouldn't have gotten, what do you think Kabam should do? Really, should they just say that's OK, keep all the rewards you weren't entitled to and have a nice day!

    It's really easy not to get a ban in this game, don't cheat and keep to the T+Cs and you're fine. If you choose not to stick to the rules then you get the consequences
  • DarkestDestroyerDarkestDestroyer Member Posts: 2,888 ★★★★★
    The time attack has also expired too, I'm pretty sure of that
  • DarkestDestroyerDarkestDestroyer Member Posts: 2,888 ★★★★★
    If your on about a legend run that is, also tell him to post himself
  • BooshmoonBooshmoon Member Posts: 13
    @dave the destroyer.

    Yes my friend, completely different account to mine and if you read he already asked them to take the rewards back and they said they couldn't! He has emails from kabam as proof.

    It's not his fault their systems glitched and he has tried to rectify it at every turn so whilst I agree cheats should be banned he did not intentionally exploit these rewards and would gladly give them back and has offered to do so.
  • BooshmoonBooshmoon Member Posts: 13
    @DarkestDestroyer he did post himself and they banned him from the forum for doing so.

    I'd understand if he ran the shortest path and tried to hide getting anything. But he went for completion on time attack (which has expired now but hadnt at the time) and he offered several times for the rewards to be taken back because when you flit through as fast as possible you rarely notice any rewards as they don't load quick enough.
  • xNigxNig Member Posts: 7,336 ★★★★★
    Legends run? Weird. That expired at least a week ago.

    Who are you or your friend trying to cheat?
  • BooshmoonBooshmoon Member Posts: 13
    It was the last day for legends run when the maintenance was on, kabam confirmed that and he has the emails to that effect.

    He wasn't trying to cheat and again has offered back the rewards several times and asked for his account to be reverted prior to the glitch being confirmed by kabam.
  • TenebrousTenebrificTenebrousTenebrific Administrator, Moderator Posts: 461
    The forums are not the place to discuss any actions taken on individual accounts, including in-game bans. There is more information here in our forums regarding bans.
    Our Support Pages also include more information here.
This discussion has been closed.