WHY? ?? ??

PrimeGamaPrimeGama Member Posts: 4
in Bugs and Known Issues
MY Account has been banned for 1 months (720 hours) After 7 days my ban, IT turned into permanent.. I Want to talk to sb in charge.

Comments

  • PrimeGamaPrimeGama Member Posts: 4
    edited August 2017
    PLEASE HELP
  • Eb0ny-O-M4wEb0ny-O-M4w Member Posts: 14,015 ★★★★★
    Maybe it was a mistake you your ban should had been permanent from the start.
    What did you did exactly to get ban?
  • PrimeGamaPrimeGama Member Posts: 4
    I JUST WANT TO KNOW WHY. IF THERE IS A MODERATOR IN THAT FORM. PLEASE TELL ME.
  • SpiritOfVengeanceSpiritOfVengeance Member Posts: 2,353 ★★★★
    edited August 2017
    Dont worry a mod will get back to you soon.
  • PrimeGamaPrimeGama Member Posts: 4
    HOW?
  • GroundedWisdomGroundedWisdom Member Posts: 36,567 ★★★★★
    They don't discuss actions taken on Accounts. You may try opening a Support Ticket.
  • JpmdocJpmdoc Member Posts: 13 ★
    I wish you luck in getting a response!
  • Darkstar4387Darkstar4387 Member Posts: 2,145 ★★★
    Were you banned before, did you do the exploit way to many times, did you share your account, did you hack or mod the game, etc if you did any or all then that's likely why you got banned.
  • Kabam ValkyrieKabam Valkyrie Moderator Posts: 698
    Hi there! Sorry to hear you’re having an issue with the in game chat. While this could possibly be a bug, it is more likely you have received an in game chat ban. We do have moderators reviewing in game chat as well as reports made by other players.

    Chat bans can be temporary (lasting from 1 to 3 days) or possibly permanent. Chat bans occur when a user is violating the Terms of Service, which includes the general guidelines similar to those in the Forum Rules (such as: profanity, flooding, spamming, insults, excessive non-game related conversation as a few examples). An in game chat ban will affect every area of chat including private, global, alliance, etc…

    The moderation team does not have access to in game accounts, therefore we are unable to verify if this was in fact a chat ban or not. For account specific issues, please contact the support team as they will be better equipped to advise in this situation.

    You can contact support from the game by tapping on the Gear shaped icon in the top left corner of your base screen, and then on the support button.
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