Failure to login

Alan1308Alan1308 Member Posts: 1 ★
in Bugs and Known Issues
Hello everyone please help
After updating my iPhone to iOS 14.2 I got this message
What new in Game
Then click continue and then failed to login. Tried reinstalled many times won’t work.

Comments

  • 30ish30ish Member Posts: 177 ★★
    I’ve the same issues, can’t login to the game. The startup screen just loads & connecting issues icon pops up all the time.

    I’m on Apple IOS 14.2
    Device : iPhone 8
    Wireless connection: both cellular data & wifi
    Experiencing this kind of symptoms since yesterday after noon time till now.
    This issue hasn’t been resolved yet
  • JamesFilaJamesFila Member Posts: 6 ★
    I have the same problem too. IPhone 7; Wifi and data too. This is a bit annoying because I was still in a war alliance.
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, sorry to hear about this. The team is working on making general improvements to stability and connectivity. At the moment, I would first try to go through our troubleshooting steps for iOS or Android, depending on what type of device you have. If that doesn’t solve the problem, I would get in contact with our Support Team. They can be reached from the game’s home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled “Support”.
This discussion has been closed.