Android User Can Not Log In - KNOWN ISSUE - INVESTIGATING

Just another post for the same issue many are having.....Maybe when the mods finally decide to show up they can delete all of these log in posts..... and... AND... address the issue

Comments

Dutch241980

Me to been like this all day I don't want to lose my log in bonus not happy I pay a lot of money on this game

Mavro311

Nothing like not being able to log in right in the middle of an alliance war. This is egregious

KeithAH2010

Unforunately, my Android, Samsung Galaxy S7 will not login at this tine either. I've been trying for the past 4 hours to login. Closed it out and restarted, restarted my phone, all that and nothing is working.

DJRipster

wish you guys had some sense of empathy toward your player base

The fact that Mods are asking OP which device he's using shows how little they must play the game themselves... Our alliance figured it was an Android centric login error within minutes

how you deal with the aftermath of this issue, should sum it up

Darkken6

Ya not just compensation for aw but the rewards we miss on arena and our daily events, this is effecting everything we play for and try and earn our sa scores are getting hurt our allaniance events

LilWolfy

1: I can't grind for voodoo
2: I need to clear my path for boss in aw
3: can't do daily events for the free units (guardian's)
4: can't do duels

5: I'll take 1 voodoo and the units from the milestones of dailies and milestones from arena thx

937Ladyk22

We are in the middle of war too. I have an Nexus 5 and a Kyocera hydro. Can't login to either

937Ladyk22

Kabam Wolf wrote: »

Hey OP. Sorry that you're getting this error message on one of your tablets. Can you please let me know a bit more information?

- Device type and OS type of device that gets the Error
- Device type and OS type of device that doesn't get the Error

Once you get back to me with that, we'll do some further checking into this. Thanks!

Kyocera hydro and Nexus 5 both Android

Dtc

Same here getting the Unknown error message over and over again. Samsung S7 edge.

Yoshi0818

I also can not log in with android. Kabam you need to fix this ASAP!!!!. Not happy with this

Ramsattack2

Hey kabam i used samsung android phone. I done update but the problem i cant log inn... pls fixed this issue...

Kronos2000

It would help better if there was an ETA. Especially with some who are grinding in arenas and who are in war and with AQ coming up. This is bad timing. Again hopefully we get some rewards/compensation for all Android users. I'm now on close to 5 hours and counting not being able to login.

Weirdlyric

I expect some serious compensation for this. Alot of improvements have been made to make rankings 4 and 5*s easier but I'm now ready to quit. I've spent a decent amount of money on this game and just continue to get jerked around. Why did it work perfectly fine for me 8hrs ago before I went to sleep but can't get on now..

supermanMKZ

Been over an hour since up this morning,
Yes android, LG g4 6.0

BronxHugeth

I'm sure once they fix the issue for Android users, iOS will be broken to help balance out the delay. Time to go back to playing breakout on my blackberry.

NeonPink22

NeonPink22 is my gamer name please fix this bug before I lose all progress!! Can't get in game to report problem!

Gargamesh

shake96 wrote: »

Kabam Troubleshooting Procedure:

1. Blame the User
2. Blame the User's Device
3. Blame the User's Network
4. Close the Forum Discussions
5. Say INVESTIGATING
6. Post "Emergency Maintenance" pop-up in the game
7. Eventually Fix the Problem (most likely patch, not truly fix)
8. Break something else while fixing/patching original problem
9. Pretend the issue never happened
10. Rinse & Repeat every 5-10 days

#8 has a higher priority to them

Darkken6

Has kabam fixed the log in issue yet?

Ramsattack2

I cant log inn pls fixed this issue

Iamdaddy

Galaxy s8 unable to log in unknown error all morning

TheKrizsi

Still cannot log in
Samsung Galaxy S7

andlima

Nick : andrelima15

Shynight00

And I opened nearly 500 arena boost crystals to help with getting Dr Voodoo. Now I am worried that they will expire and go to waste now.

unknown

This content has been removed.

Ramsattack2

Hey kabam i used samsung android.. i done update in the morning but the problem.. i cant log inn.. pls fixed this issue ty...

eymenneke

i cant login for over 6 hours now. i am a android user from Europe. i hate this kabam. i cant winn voodoo now in arena. fix this and compensate us!!!

Crammer2020

Meanwhile.. Doctor Strange still sux lol

Yoshi0818

Still can not log in. You need to fix this ASAP.... Thanks

LORA

We need a response from Kabam here. WE SPENT A LOT OF MONEY IN THE GAME!!! SOME RESPECT PLEASE!

Eelgirl_2Buch

WILL KABAM BE ABLE TO ANSWER ???? Here in France it is exactly the same problem... the whole Android device is down regarding MCOC !!!! and still no news on what's going on and how long it will take ??? amazing !!!
Paying for the game is one thong, but respect is another much more important to us !!!

Let us know what's wrong !!!