Why is this game constantly cutting out
EvilScott77
Member Posts: 2 ★
The game cuts out all the time , I play on iPad and no matter which game mode I’m on it cuts out after 3/4 fights. During war it cuts out then I lose half of my health which is a pain in the arse
My iPad is up to date for updates as is the MCOC
My iPad is up to date for updates as is the MCOC
1
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Device Operating System: (Example, iOS 11) You can find out the operating system on an iPhone by going to Settings, then General and scrolling down to “Version.” You can find the operating system version on Android by going to Apps, then Settings and “About Device.”
Mobile Carrier: (Example AT&T) If your device uses cellular data, please include information about your data provider.
Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both?
Game Version Installed: To check which version of the game you have installed, go to the App Store or Play Store and confirm that you have the latest version installed which will show you the number. (Example, 17.1.5).
Game Mode: In which game mode did the error occur? Story Quests, Event Quests, Arena, Alliance Quest or Alliance War.
Champions Affected: Which Champions are affected by this issue? What is their Rank, Level and which Signature Abilities do they have unlocked?
Active Boosts: Are you using any boosts when you experience this issue?
Description of the Issue: Please include a full and complete description of the problem you are experiencing with as much relevant detail as possible. Include how often it happens (once, sometimes or always) and how long you've been experiencing the issue.
Screenshot or Video: If you are able to capture a screenshot or video that helps visually demonstrate the issue you are experiencing, please include it along with your report.
Device Operating System: iOS 14.4, iPhone 11
Mobile Carrier: docomo (Japan)
Cellular or WiFi: Both
Game Version Installed: Latest. 30.1
Game Mode: Alliance War (once). Arena (Everytime I play for more than 30 minutes)
Champions Affected: On War (Doom 5/65 S170). On Arena, any.
Active Boosts: None.
Description of the Issue: On War, I opened the app and immediately go to my designated path. After I pressed, fight, the game just crashed and I lost an attack bonus plus costed me some potions. On Arena, it is quite noticeable. The frame rate will drop when you are scrolling down your champion list. It's a sign that the game is about to crash.
Screenshot or Video: I'll try to send one next time.
iPad 6th gen 14.4
WiFi only (313mbps) virgin media UK
Cuts out during arena ( quite regularly),
Alliance quest using guardian 5* 4/55 level 1 this evening
Alliance war using nick fury 5* 5/65 level 6 this morning
No boosts used and both times after restarting I lost half my health
When it happens it’s usually not long into a fight , it doesn’t freeze just cuts out of the game. This has been happening quite recently but never in war or quest it was only in arena until now
I don’t have any videos or photos at the moment
Device Operating System : Android 10 , MIUI 12.0.1 Redmi 8
Mobile Carrier: Airtel(india)
Cellular or WiFi:both
Game latest version installed :30.1.0
Game mood : Aw(once) and AQ(3 times)
Boost : no boost active