Glitch in my 5*Nexus Crystal

ŘïdđhįmŘïdđhįm Member Posts: 151 ★
in General Discussion
Today I had enough Uru to buy casket 8 of ancient winters (I did tier 1 quest so 2 less Uru) to get the 5* Nexus Crystal.
I opened the crystal and got CAIW, Wasp and Miles Morales. I chose CAIW and clicked confirm but nothing was happening. After 5-6 minutes, the game automatically shut down. When I re-opened the game the crystal was not there and I did not get to choose, when I saw my roster WASP WAS THERE. I do not want Wasp, so Kabam to please look into the matter.

Comments

  • UnknownUnknown
    This content has been removed.
  • ŘïdđhįmŘïdđhįm Member Posts: 151 ★
    edited March 2021
    How to?
  • Battle_GreninjaBattle_Greninja Member Posts: 327 ★★
    There is one gear icon in left side from where u can select support and contact Kabam
  • ŘïdđhįmŘïdđhįm Member Posts: 151 ★
    Thanks
  • Kabam PistachioKabam Pistachio Moderator Posts: 168
    In the game, please tap the grey gear icon in the top left corner. From there, tap on the button that says “Support”. Seek your question, if you’re not able to find the answer and have more questions, tap the button that states, “Need more help? Contact us” to submit a support ticket.
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