Earlier today, there was an issue where Summoners that logged on shortly after the Login Calendar switched over for the day didn't receive the Cosmic Ghost Rider login crystal. We've fixed the issue for players receiving the crystal now but will have to collect data and send out the crystal to all players that didn't receive it next week. We apologize for this inconvenience and look forward to making it right for you all.

Losing AW grade

Leiva_darkLeiva_dark Posts: 348 ★★
in Bugs and Known Issues
We finished the season in grade 3. As you know then it crashes, we played and won every game in the offseason in grade 3 and we just dropped to grade 4 today, June 9.
Last war won in grade 3

War won June 8 (offseason blocked) at grade 3


We enrolled yesterday and they belonged to grade 3 and a few minutes ago we downgraded to grade 4

Comments

  • Leiva_darkLeiva_dark Posts: 348 ★★
    Why does this happen? Last season we had the same problem as when we started having lost grade 2 to grade 3 and we were never given an answer.
    @Kabam Miike @Kabam Zibiit
  • MunchFlobMunchFlob Posts: 96 ★
    It happens because the number of alliances in the tier system changes and therefore the number of slots in each tier changes.
  • Kabam ZibiitKabam Zibiit Posts: 5,907
    Hey there, for account-specific inquiries, our Support Team would be better equipped to look into things for you. You can reach them from the game's home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled "Support".
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