hb65 wrote: » Before Mikes announcement we had a volor quest running. I as the initiator made sure we had 15 participants. Just as mike was here in the forums alerting us of this push fix for some our quest ended but no one recieved an email saying it was done nor did i get an email saying there was rewards or no rewards for me. Up until then we had been having no issues at all. my support ticket was answered simply sorry you didnt qualify. No explination why there were no notification emails it ended or anything. Now no one in the alliance even has the valor display on the front page even despite many restarts. Just wondering if we are alone in this or has it effected others this way since the fix push?
Riegel wrote: » @Kabam Miike URGENT - after the push fix no notifications went out for the completion of the previous event. We are now unable to see the valor icon at home screen and are yet to open another mission. The fix made this worse?
Riegel wrote: » @Kabam Miike can we proc the test of valor off the compensation rewards?
Kabam Miike wrote: » Hey all, A quick update here. We are pushing a second fix for all users that were affected by a secondary loss of the Test of Valor button. This should be out within the next hour. Additionally, we have just sent out a message containing 250 000 Valor to all Summoners as an apology for the Emergency Server Maintenances that occurred over the last week and a bit (if you don't have it yet, give it an hour or so). This is not to correct the Valor or rewards that were missed due to this issue. As we have already stated, that will take us some time to research and ensure that we correctly address this for all Alliances affected.
INTEGRAL wrote: » Kabam Miike wrote: » Hey all, A quick update here. We are pushing a second fix for all users that were affected by a secondary loss of the Test of Valor button. This should be out within the next hour. Additionally, we have just sent out a message containing 250 000 Valor to all Summoners as an apology for the Emergency Server Maintenances that occurred over the last week and a bit (if you don't have it yet, give it an hour or so). This is not to correct the Valor or rewards that were missed due to this issue. As we have already stated, that will take us some time to research and ensure that we correctly address this for all Alliances affected. What about the 5* shards? You should also send 10k 5* shards
shchong2 wrote: » It took the Mods many days to continuously DENY our findings and proofs and PUT BLAMES on players saying they are not active enough to trigger the ToV, and after so long they finally admitted there's a problem? So now they just sent 250,000 to everyone, many whom are still able to trigger ToV in past many days in the expense of those we suffered 0 ToV in 3-4 days? This is precious! While seeing them to finally admit their fault and compensate is a good things, but fundamentally there are problems:- 1) They always like to arrogantly deny players complains and proofs and put blames back on players, instead of quickly recognize their problem, proactively take actions to help players. 2) They always create a truck load of new problems. Honestly, if they don't create new problems, there's nothing for players to complain about to begin with. 3) They have struggle to keep the event they organized to run in a fair manner. They started ToV idea, they started the leadership board idea, and they cursed some alliances with the missing ToV buttons, then they accused them for being not active enough to trigger new ToV, then it took them almost a week to finally admit their mistake (perhaps reluctantly), then they simply reward everyone 250k valors, including those lucky alliances that have been milking the ToV over the past few days where many others suffered?