Can’t buy units

drewtrivdrewtriv Member Posts: 111 ★
edited September 2022 in General Discussion
Says unknown error.

Anyone else
Post edited by Kabam Zanzibar on

Comments

  • drewtrivdrewtriv Member Posts: 111 ★
    Open closer restarted etc.
  • TitoBandito187TitoBandito187 Member Posts: 2,072 ★★★★
    Contact support. This normally happens if you've cancelled an app store purchase through Apple or Android as there are no monetary refunds directly from Kabam. If that is the case, you have to pay it to get your Kabam account back in good financial standing. And if it isn't the case, then technical support will go you sort out whatever the issue is.
  • Kabam ZanzibarKabam Zanzibar Moderator Posts: 647
    As stated above, it's recommended that you contact support about this issue. To do so via the app, tap the gear icon in the top left corner followed by the button that says "Support" and finally "Need more help? Contact us" to open a support ticket.

    Alternatively, you can do it via your web browser with this link.
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