**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Comments
First, thank you for information and your patience with us.
I remember the big fail on Android and what we got, and it was pretty poor for a 8 hours knock down and all the impacts in alliances.
Today it happens to iOS and Android. I hope all players will get the same compensation without regarding the OS.
It would be useless to list all the problems for us today, you know all of them.
2 suggestions
1) Because emergency maintenances happen frequently this last weeks, why not to define standard packages of compensation?
Some 4* and 5* class stones, a 4* awakening gem?, few units?... Usefull gifts for all, not for small summoners
Spare discussions at every noticeable fail.
2) Please forget.definitively the set back to 1 hour on the AQ timer. (sorry, it was an easy try :-) )
Will we get compensated for this inconvenient , time lossage ? Of the continuous disruptions ? The amount of times I've been disconnected from areana , aswel as boss fights in AQ and story, has been very frustrating ! Considering its been happening quite so much .... With we get any sort of compensations for our losses? This has been happening a numerous tomes now since last night ....
i think i'll sleep now ... looking forward for compensation items tomorrow... heha
Because there was so much wild speculation about this, I decided to break down and just figure it out. As far as I can tell, the backend servers for MCOC appear to be hosted on google cloud platform. At least, that's what the game client seems to talk to a lot.
So speculating about any hardware component of the game infrastructure is probably fruitless. There's no obvious way to tell what they are running in the compute engines, whether it is Windows or Linux, but for game back end engines that's largely irrelevant given how most game engines are designed.
The actual problem could be in the actual software running on the compute engines, the presentation or balancing layer (App engine or other), the Google cloud infrastructure, the Google Cloud Networking layer, the database engines (Google or other), or a lot of other things implementation-related. But people speculating that it is slow hard drives or running older versions of Windows are probably not on the right track.
MAYBE GET RID OFF DEAD ACCOUNTS THAT CLUTTER THE SYSTEM SEEN ACCOUNTS OVER 100 DAYS INACTIVE
All of point totals have been getting screwy since thw outages.
Now I tend to have to agree here with the players regarding AQ and Arenas, ive taken several "auto losses" because i win thw fight, suddenly game goes down, and then when back in, instead of redoing the fight, says network error, bam, auto loss. There is no fair, or correct score you can give for the system triggering auto losses. At this point, just conceed and give the people already in ranked arena the champ already. This has lasted for almlst 24 hours now.
I even submitted a ticket when i noticed SA issues with scores. I got an automated response in general about the outages and then auto closed ticket.
I get it that compensation comes later however, dont you think we at least deserve more than an email door slammed in our face when we report a seperate problem that may be linked? Still have the ticket number that got closed and no answer as to why scores have been changing.
Offer the $1 crystal again. This way we’ll actually pay you for our compensation and happily do so for the most part. Then maybe through in some energy refills and crystals for good measure. Call it a day. I’m serious.
Should be more than ample time for Kabam to put together a complete "package" of what remedies have been implemented to prevent such issues from continuing forward, player compensation, possible reload of events lost etc etc..... In an all inclusive announcement. Whether we accept it as fair can be argued over then.
TBH, all the negative thoughts and frustrations I've been having is DEFINITELY NOT how I want my state of mind/emotions to be especially during the holiday season.
Pretty sure unless other know Adobe Photoshop your joke went right over their heads. You earned your LoL!
So man up. Get some sleep. Maby go outside for a while.
But stop whining 🤫
That's pretty true seeing we can't log in. Come to forums for some laughs. Or try to log in more laughs!
Not too bad an idea, but not sufficient- I was going for Starlord, I don't want or need another Quake dupe, nor several of the other possible draws
No one gains an advantage? How about the people with close to no 2*s who actually need to grind a lot to get the mil 5* shards?
i agree
Can I just ask if the root of this issue is also the cause for the previous drops and emergency maintenance?
For instance getting this fixed, will then keep it running smooth again.
I can't remember a time there has been as many issues as the last few weeks, so hopefully getting this issue fixed will sort it out again.
That would be great mabe mak it like 2.5 mill
Hi Mike,
I made a post, which was moved into the larger thread regarding this issue. Why not just leave the servers down until the current issue is resolved. Will be less headaches for you guys.. and less frustration for us. Maybe this hasn't been considered.. but could be an idea to take back to the team.