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Kabam support literally sucks

Resternboy32Resternboy32 Posts: 161 ★
edited February 19 in General Discussion
I made an account a while back. I am now Paragon on it, and noticed that the email I have used for it, isn’t actually my personal out of game email, so there is no way that I can change my password. I am scared of getting hacked. But that’s not what annoys me. I tried to contact support and tell them what email I want it to be changed. They asked me questions which I answered correctly except for this one. “What is the account creation date”. I don’t actually know when my account was created and I cannot look anywhere for it. Sure, it is my fault that I used the wrong email and I do feel stupid, but it isn’t a free to play account, I spent money on it, and I think when I told them which payments I made,and how much, that should have given them a better understanding it’s me. How am I supposed to know the date I created the account? All the other information should be enough to convince them. Again, I am know it’s my fault that I should have used my own email, but I am scared of hacked. I don’t think there is someone trying to get into random accounts, or else that would be really stupid and dumb. Now I need to wait to see what they reply to me.

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    SnizzbarSnizzbar Posts: 2,153 ★★★★★
    Literally sucks what? Lollipops?
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    Godslayer_1Godslayer_1 Posts: 329 ★★★
    I actually have a similar problem.

    My kabam ID is connected to a email I don't even know exists.

    I do know, you can literally create whatever email and it will take it as an input. Even if that email doesn't exist at all.
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    LetheLatteLetheLatte Posts: 114 ★
    edited February 19
    Godslayer_1 said:

    I actually have a similar problem.

    My kabam ID is connected to a email I don't even know exists.

    I do know, you can literally create whatever email and it will take it as an input. Even if that email doesn't exist at all.

    Lol, when I first created my account I did the same thing, the email that I put literally doesn't exist but it's no problem since I have it all memorized which helps with not contacting support to try and find my account
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    DemonzfyreDemonzfyre Posts: 21,396 ★★★★★
    So they suck because they're keeping your account secure? Which is what you want because that's your fear, right? And you've admitted that you used the wrong email but somehow support is the one who "literally sucks"?
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    Fit_Fun9329Fit_Fun9329 Posts: 1,876 ★★★★★
    That „What is the account creation date“ question would also scare the hell out of me.

    I have no clue. I have no emails back then from kabam. Perhaps the first trophy in gamecenter? But also this is just an assumption then.

    They need a security system but this scares me
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    Wicket329Wicket329 Posts: 3,176 ★★★★★
    If you’re on an apple device, you can look back to see when you originally downloaded the game. That is, most likely, your account creation date. I’m sure Android has a similar feature.
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    MrSakuragiMrSakuragi Posts: 4,456 ★★★★★
    Wicket329 said:

    If you’re on an apple device, you can look back to see when you originally downloaded the game. That is, most likely, your account creation date. I’m sure Android has a similar feature.

    This is how I’ve been able to answer the question but I have no idea what the answer to this and other questions are for my second account.
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    Wicket329Wicket329 Posts: 3,176 ★★★★★
    MrSakuragi said:

    Wicket329 said:

    If you’re on an apple device, you can look back to see when you originally downloaded the game. That is, most likely, your account creation date. I’m sure Android has a similar feature.

    This is how I’ve been able to answer the question but I have no idea what the answer to this and other questions are for my second account.
    Lol yeah I have an alt I made years ago that I very rarely play. If I had to answer questions on that one, I’d be SoL
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    ReignkingTWReignkingTW Posts: 2,637 ★★★★★
    Fit_Fun9329 said:

    That „What is the account creation date“ question would also scare the hell out of me.

    I have no clue. I have no emails back then from kabam. Perhaps the first trophy in gamecenter? But also this is just an assumption then.

    They need a security system but this scares me

    I only remember because when I started, I got Pym Particles that I had no idea what to do with...and then they expired.
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    Resternboy32Resternboy32 Posts: 161 ★
    Y’all I got it to work
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    LeoZedLeoZed Posts: 653 ★★★
    Nah they respond well in my exp so far
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    JLordVileJJLordVileJ Posts: 1,687 ★★★
    Bro similar boat, I can't use webstore 😢
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    BringPopcornBringPopcorn Posts: 3,354 ★★★★★
    Why would a hacker target MCoC accounts?...
    How would a Hacker know that a certain email is linked to this specific mobile game?
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    JLordVileJJLordVileJ Posts: 1,687 ★★★
    Wouldn't say they suck tho... they're just doing their jobs
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