Beta Test - Technical Issues Thread [PLEASE READ ORIGINAL POST FOR STATUS]

Hey Beta Testing Summoners!

This thread is to report any technical issues that you may be having with the Beta Test program. Please report any problems that you encounter, and provide as much information as you can, including where the problem occurs, and if you have any reproduction steps (steps to make the problem occur).

Note: If you are not yet able to enter the Beta Test, this is intentional, as we are still rolling entry to the Beta out. You can read more about this here: http://forums.playcontestofchampions.com/en/discussion/43643/accepted-into-the-beta-program-but-cant-get-in#latest

Status Update:

We are still working on getting the Beta out to everybody, but this will be taken care of over the next hours, or day. Players that are seeing the Errors when trying to connect, this is because you also do not yet have access to the Beta, but are able to try and log into it for an unknown reason. You will also find your way over the next hours. Give it some time. Trying to log in over and over will not speed the process.

The Auto-Fight issue should now be live in the mode so you can toggle it off if you were stuck with it on.

The Orange Beta Hub button should be there for all Players.

If you do not see the Auto-Fight Button, or are not able to find the Orange Beta Hub button, please let us know.

Lastly, we had reports that players are using their Live energy in the the Beta servers, but this is not possible. It may be a case that when you account was added to the Beta, you did not have full Energy, but it is not possible for a completely different server to use Energy on a different one. If you do happen to find that this is happening, please send us screenshots or a video.

Comments

Matin

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

ingame username: Matinsrd

borntohula

Hi (yet) again, can you please also look into the issue I posted earlier. I.e. can't test champs, due to the beta server considering them to be in AW on the normal one. AW is now over, and the beta still thinks my Red Hulk is in one. Can't do any meaningful content this way. Just duels.

Watty

Hey everyone still can’t access beta, my user is Angus35

RaistlinM

My luke cage was in aw in main game, why i cant use him in beta? Even after aw ended, i still couldn’t use him in beta.

Kabam Zibiit

Also wanted to give a quick reminder that we'll only be able to use this method to help those who have already been invited to the beta and are just experiencing technical issues with accessing the beta. Additionally, I wanted to let everyone know that we won't be able to add anybody to the beta over the weekend, but will still be helping out before and after.

Lilosilver

Matin wrote: »

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

My participate and survey buttons are still grayed out

IGN: lilosilver

Kabam Zibiit

Hey @borntohula and @RaistlinM, I've passed this info on to the rest of the team so they can look into this. Could you both send me your in-game names as well, so that we can investigate a little further?

Jahlives

Name: Jahlives - still cannot access beta testing.

Kabam Zibiit wrote: »

Also wanted to give a quick reminder that we'll only be able to use this method to help those who have already been invited to the beta and are just experiencing technical issues with accessing the beta. Additionally, I wanted to let everyone know that we won't be able to add anybody to the beta over the weekend, but will still be helping out before and after.

Ladyjodz

Hey I’m having same issue. I can’t access the beta game name: ladyjodz

PiggyPigPig

Buttons are green, but can’t connect. PiggyPigPig.

Groggie

I still can’t access the beta. Buttons are grayed out. Groggie is in-game name.

Quadrop32

There is nothing see my inventory cats or upgrade items there is no upgrade item can at champions place and I don't see presents in my main box at main game

Mreyay2234

My in game user is Mreyay and I cannot log in

ReiSlifer

Fui banido sem ter como contestar como faço pra recorrer?

Absimiliard

In-Game name: Absimiliard

Still keep getting the "Could not connect to the beta server" error.

When my game reloads I have two beta tests listed like many others.

Roqbone97

I signed up for beta test. Had the now it is gone along with the messages for beta testing. What’s going on? Feeling slighted on this beta testing thing been playing this game three years straight. @Kabam Miike

Roqbone97

Ingame username: Roqbone97
can’t access beta test hub @Kabam Miike

Doctig

Having problem too. User name is “doctig” and hulk top champ.

Sw6bluez

@Kabam Zibiit can’t access beta either.
IGN: sw6bluez

Jonnii90

My tag: Jonnii90
Top champ: 5* Hyperion

First it was working fine, last 2 days theres no BETA click balloon on my left corner anymore. I mean wth? Plz fix it so i can do more testing!!

Aurynslegend

I still can't login to the beta version it keeps saying the same thing: failed to log in

Boysaunders76

In game username wolfchris cannot access

Tostoff

Cannot access beta. IGN = Tostoff

barking_spyders1

Pillage Plunder

LeagueOfShadows

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

in-game username: Marceaux

barking_spyders1

Sir_Pauli112

Ingame Username: Sir Pauli

Xôô

Alguém ai para resolver isso? Estou perdendo pontos na Arena. Toda vez q entro no Beta quando volto pra minha conta a Arena fica bloqueada. Tenho que fazer login- logout mais de uma vez e isso leva tempo. Só agora loguei 5 vezes e continua bloqueado.

Matty124

I still cannot access the beta test after 2 days

Matty124