GOOGLE PLAY UNLINK

ZEROX_HERE56ZEROX_HERE56 Member Posts: 13
in Suggestions and Requests
Hey kabam and all their customers and so called support team Zendesk so guys I am sending support ticket to kabam continues wasting my time and money and thye just reply same answer every time and their security question worst questions ever to verify ownership guys who remembers 5 years ago transactions I have suggestion for the support team and kabam please guys update the process of verification of ownership I literally wasted my 5 years in this game and thye can't solve my one issue I just want transfer my google play games to kabam account and thye can't solve this issue thye literally wasted my time and my health and my mental health please guys solve my issue and I also sending support request from my orginal mail and thye still can't verify ownership so please solve my issue thye can't solve customers problem thye can't even ban modders and can't resolve legit players issue kabam if you seeing this please contact me and don't send your half minded support team I want to contact officials

Comments

  • Asher1_1Asher1_1 Member Posts: 776 ★★★

    U may be an modder trying to hack someone's account
    If u have the mail - just search every transaction have some common key words ,just search it(u don't need to remember it)
  • ZEROX_HERE56ZEROX_HERE56 Member Posts: 13
    if I am mooder who will give me own Google account and you also know any one can recover within 7 days brother so how can I hack someone account I have 2 accounts one is connected with kabam and second is with Google play games I want to unlink Google play games
    See this transaction details but I don't know which I made for my main account that's the problem my brother
  • BringPopcornBringPopcorn Member Posts: 5,981 ★★★★★
    edited November 11
    ZEROX_HERE56 said:

    if I am mooder who will give me own Google account and you also know any one can recover within 7 days brother so how can I hack someone account I have 2 accounts one is connected with kabam and second is with Google play games I want to unlink Google play games
    See this transaction details but I don't know which I made for my main account that's the problem my brother

    Ok gonna be a bit constructive cause I actually had this happen once when I wrote for support with a different email.
    When i was asked to verify ownership i sent the screenshots of my ealiest purchases... That passed and I was helped.
  • ZEROX_HERE56ZEROX_HERE56 Member Posts: 13
    Brother main thing is that I have 2 accounts and I purchased with same mail and I don't know which transaction I did for the main account
  • BringPopcornBringPopcorn Member Posts: 5,981 ★★★★★
    ZEROX_HERE56 said:

    Brother main thing is that I have 2 accounts and I purchased with same mail and I don't know which transaction I did for the main account

    They don't need a very specific date from my personal experience. Send the screenshot of the earliest purchase you got.
  • ZEROX_HERE56ZEROX_HERE56 Member Posts: 13
    I submitted many tickets but kabam support system is worst
  • ZEROX_HERE56ZEROX_HERE56 Member Posts: 13

    Dude I send every minimalist details of mine account I change my account name that screenshot I also send to them Google play games access give screenshot to them but they didn't verify ownership still
  • BringPopcornBringPopcorn Member Posts: 5,981 ★★★★★
    Dude you opened like 5 dif tickets during the weekend?
  • ZEROX_HERE56ZEROX_HERE56 Member Posts: 13
    See this
    I send them every detail and still thye can't confirm thye just destroying my patience and my mental peace
  • ZEROX_HERE56ZEROX_HERE56 Member Posts: 13
    Yes because thye just closing the ticket without solving issue
  • ZEROX_HERE56ZEROX_HERE56 Member Posts: 13
    I also submit with different mail but they can't confirm ownership
  • BringPopcornBringPopcorn Member Posts: 5,981 ★★★★★
    ZEROX_HERE56 said:

    I also submit with different mail but they can't confirm ownership

    Well yeah that is a problem, and I think you impatience made it worse.
    You have to contact them with the right mail from the beginning.
  • ZEROX_HERE56ZEROX_HERE56 Member Posts: 13
    I contact with orginal mail but still Zendesk support team sucks
  • ZEROX_HERE56ZEROX_HERE56 Member Posts: 13
    Will it help me to discuss things here will admin contact me ???
  • BringPopcornBringPopcorn Member Posts: 5,981 ★★★★★
    No, most likely they will send you to support.
    Tbh take 5 mins calm down.. write a new ticket with details.. that screenshot of your tickets is a bit messy...
  • ZEROX_HERE56ZEROX_HERE56 Member Posts: 13
    With new mail account or orginal email account??
  • BringPopcornBringPopcorn Member Posts: 5,981 ★★★★★
    Why on earth would you use a new email account? So they try to verify it again?....
  • ZEROX_HERE56ZEROX_HERE56 Member Posts: 13
    What you want to I use new mail account or make ticket with orginal mail ??
  • ZEROX_HERE56ZEROX_HERE56 Member Posts: 13
    Is any admin alive if you please solve this issue
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