Gray screen of death on my phone

Zed202020Zed202020 Member Posts: 19 ★
in Bugs and Known Issues
I experience a sudden Gray screen on players and background but not on the data related to the fight .
it's happen today during an Alliance Quest. My team is very strict and it will be consequences. I attached a screenshot to that message.

Comments

  • CashgrabCashgrab Member Posts: 6 ★

    I am experiencing the same thing when fighting spiderham in any aspect of the game but only against him.
  • fr4nkdrfr4nkdr Member Posts: 28 ★


    It is an issue with fighting Spiderham. I experienced as well in the Monthly Event Quest.
  • fr4nkdrfr4nkdr Member Posts: 28 ★
    I should give my information

    Device: Google Pixel 6a

    OS: Android 15

    Carrier: Mint Mobile

    WiFi or Cellular: Both

    Game Version: 48.0.0

    Story Mode: Event Quest (Appears to happen in multiple Game Modes though by description of others)

    Champions Affected: All

    Active Boosts: None

    Description of Issue: When Fighting Spiderham screen is Greyed Out and you are unable to see anything except HP and Special; Activation Buttons

    Screenshot:


  • Nastybutler77Nastybutler77 Member Posts: 3 ★
    edited December 12
    Same here. Same fight against Ham in 1.2 of EQ. I tried twice with the same result, so I restarted the app and got the same result. Spent a full energy refresh trying this, and had a 15% boost on during the 1st run. Be nice to get those items back...

    Device: Pixel 9 Pro


  • Local_ManLocal_Man Member Posts: 3 ★
    I had the same thing -- fighting Ham in the monthly quest, the full screen was gray except the combatants' health bars. I tried to back out of the fights, but my two fighters were KO'ed. I'm rebooting my phone, a brand new Google Pixel 9 Pro XL, so I can try it again.
  • tznyctznyc Member Posts: 119 ★
    This is pretty widespread at this point, happens with Nimrod too.

    I guess for those that had expiring revives, they might as well be used in EQ

    RIP arena though (somewhat)
  • Nastybutler77Nastybutler77 Member Posts: 3 ★
    edited December 13
    Welp, I know who I'm using as a BG defender now.

    But seriously any mods seeing this?
  • Zone4444Zone4444 Member Posts: 13 ★
    Nimrod vs Ham in Area and about 90% of the fight was gray screen. I thought I did pretty good getting Nim down to 20% health before I got KO'd. At least seeing these posts confirmed it's not a phone problem.
  • hungryhungrybbqhungryhungrybbq Member Posts: 2,230 ★★★★★
    So.. it was cute when it happened in AQ.. against Piggy, but it just happened in AW!! That's not amusing 😑.. Happened against Nimrod.. like, I somehow actually won the fight.. but now I'm at 1% and have to heal fully from 1% - that's a ton of loyalty or units guys.. I'm gonna need comp for this, but worst of all is we are competing in Season AW and now I'm shook it's gonna happen again and I don't know which defenders it will happen on.. Serpent? Who knows?
  • SarumansBeardSarumansBeard Member Posts: 9 ★
    Happened on me too on Event Quest when fighting against Spider-Ham. Lost a champ. 90 Units gone to trash. :(
  • hungryhungrybbqhungryhungrybbq Member Posts: 2,230 ★★★★★
    hungryhungrybbq said:

    So.. it was cute when it happened in AQ.. against Piggy, but it just happened in AW!! That's not amusing 😑.. Happened against Nimrod.. like, I somehow actually won the fight.. but now I'm at 1% and have to heal fully from 1% - that's a ton of loyalty or units guys.. I'm gonna need comp for this, but worst of all is we are competing in Season AW and now I'm shook it's gonna happen again and I don't know which defenders it will happen on.. Serpent? Who knows?

    So yeah, Piggy and Nimrod confirmed.. if anyone else knows other characters please share so we know
    I just finished my AW run and miraculously lost no bonus, but it cost me a lot of potions.. this is actually grounds for suspending AW as well imo.. this is crazy - uploading and posting full footage soon
  • tznyctznyc Member Posts: 119 ★
    Nastybutler77 said:

    Welp, I know who I'm using as a BG defender now.

    But seriously any mods seeing this?

    Mods see the same grey screen we do, just here on the forums instead...
  • MahonriiMahonrii Member Posts: 32 ★
    Warlock vs nimrod

    Bullseye vs Spider-ham


    Pixel 6a



  • EluxElux Member Posts: 19 ★
    On ios too but its a blank screen loading screen flickers ipad pro m4 and iPhone 15 pro ios 18.1.2
  • HorndogHorndog Member Posts: 40 ★
    Pixel 8a
    Once in quest, once in war
    Same vs Nimrod and Ham

  • tonemonkeytonemonkey Member Posts: 59 ★
    I'm almost to Cerastes on 8.3.6 and I'm stuck at Nimrod because of the gray screen. I sure don't want to go the other directions and make Cerastes harder, but I'm gray-screen stuck.

    Has anyone submitted a support request about this? What did they say?
  • MountainfkrMountainfkr Member Posts: 6 ★

    It's the new node you have to reach a high amount of units spent on revives before they will let you see the fight
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