No rewards displayed in AW window [Under Investigation]

warlord007warlord007 Member Posts: 11
edited January 2018 in Bugs and Known Issues
As we begin our war I just noticed that the rewards are not displayed.... is this a visual bug or we have been kabammedwm8odscyl5cy.png
Post edited by Kabam Wolf on

Comments

  • UKnowULuvItUKnowULuvIt Member Posts: 83 ★
    I was coming to see if this had been mentioned. Has an admin given any update/insight anywhere?
  • warlord007warlord007 Member Posts: 11
    Well war ended in victory and we did get full rewards so it’s definitely a visual glitch... but kabam needs to fix it as we can not see which tier we in. @Kabam Miike
  • Kabam SophiaKabam Sophia Moderator Posts: 241
    edited January 2018
    Hi @warlord007 ! Thanks for letting us know about this, I went ahead and moved this post into Bugs and Known Issues as our QA team is constantly reviewing the forums and bug reports, and working to resolve issues that are reported here.

    To help out our team in determining a cause as well as a possible resolution, could you add the following info:

    Device:
    Operating System:
    Is the issue repeatable? How?
    Troubleshooting Steps Taken to attempt to resolve the issue/results:

    Thanks for providing as much detail as possible! And if you see it happening again, feel free to drop more information in here!
  • nishant_asharnishant_ashar Member Posts: 18
    @kabam sophia we are facing same issue. Here is screen shotb682m7rzs0af.png

    Device: samsung a7
    Operating System: android
    Is the issue repeatable? How? Yes. No idea how.
    Troubleshooting Steps Taken to attempt to resolve the issue/results: restart app/device
  • CassyCassy Member Posts: 1,078 ★★★
    HI, for us ist now the first time in AW to see no rewards now.
    AW Tier 3 (may be 2, we dont now if we progressed)
    Huawei Media Tab 3m
    Sony Xa2
    first time
  • Kabam WolfKabam Wolf Member Posts: 1,277 ★★★
    Hey folks. Just wanted to let you know that this is being looked into. We'll post an update as soon as we have a fix version for this. Thanks so much for hanging in there in the meantime!
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