Xsolla no more accepting bank cards?

Mikes_momMikes_mom Member Posts: 231 ★
in General Discussion
I used to pay with the same card for all my xsolla\kabam purchases. However, this time they didn't renew my sigil automatically, so when I tried to pay for it manually, I got this message:

Payment via bank card is currently unavailable.

Please wait a bit and try again or contact support. Your account hasn’t been charged. Error 2001

Comments

  • BENNYJBENNYJ Member Posts: 143 ★
    I’ve had this before, I had to set up a PayPal account to get it to work
  • England73738England73738 Member Posts: 455 ★★★
    I had the same a few days ago, had to use Apple pay
  • UnknownUnknown
    This content has been removed.
  • RevHeresyRevHeresy Member Posts: 182 ★
    Log into xsolla’s website and go to their help section. Choose to chat with an agent and see what they can do or update you in the issue.
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