Didn't Receive Giveaway Reward – Live Stream Winner (May 2, 2025)

Hi MCOC Team,
I’m reaching out regarding the official live stream held on May 2, 2025. During the stream on Twitch, my Twitch username – Vijay2307 – was announced on-screen as one of the winners in a giveaway for a 7-Star Champion Selector (Cyclops or Yelena Belova).
However, I haven’t received any in-game mail or reward yet.
Just to clarify and avoid any confusion:
My in-game username is Vijay1234
My Twitch username is Vijay2307
Both are mine, and I watched the stream by clicking the "Watch Live" button from the official in-game email notification, which redirected me to my Twitch account.
Since I haven’t heard back or seen any update in-game, I’m requesting confirmation on the reward distribution process and if any further action is required from my side.
Appreciate your time and support!
Thanks & regards,
Vijay1234 (in-game) / Vijay2307 (Twitch)
I’m reaching out regarding the official live stream held on May 2, 2025. During the stream on Twitch, my Twitch username – Vijay2307 – was announced on-screen as one of the winners in a giveaway for a 7-Star Champion Selector (Cyclops or Yelena Belova).
However, I haven’t received any in-game mail or reward yet.
Just to clarify and avoid any confusion:
My in-game username is Vijay1234
My Twitch username is Vijay2307
Both are mine, and I watched the stream by clicking the "Watch Live" button from the official in-game email notification, which redirected me to my Twitch account.
Since I haven’t heard back or seen any update in-game, I’m requesting confirmation on the reward distribution process and if any further action is required from my side.
Appreciate your time and support!
Thanks & regards,
Vijay1234 (in-game) / Vijay2307 (Twitch)
0
Comments
Have the rewards already been sent out?
If yes, when and where were they sent (e.g., in-game mail)?
If not yet sent, when can we expect them and what is the process to claim them?
Also, is there a deadline by which we must claim the reward?
Because I reached out to other players in rich the man yt channel and my alliance members, they said I would've recieved by now via email or in game mail. But i didn't receive any yet. That's the confusion.
Thanks again for your support and looking forward to your response!