T-Mobile - Connection issue [Merged]

I just downloaded the full 17.0 update and every time I come off WiFi and connect to LTE the game won’t connect and I’ve tried Transformers on LTE and it works perfectly anyone else having issue???

Comments

CAD07

@Kabam Miike are we gonna be for not being able to log in???? trials of the king are up and thats 300 5* shards im missing out on, not only that AQ map 6 is up and half my alliance cant even log in....

Bloodseeker

Please fix the problem fast i also have tmobile but on wifi its working fine i have been restarting the phone and resetting network nothing is useful look like problem with kabam

CAD07

CAD07 wrote: »

@Kabam Miike are we gonna be for not being able to log in???? trials of the king are up and thats 300 5* shards im missing out on, not only that AQ map 6 is up and half my alliance cant even log in....

*COMPENSATED

Maldo22

Same here. T-Mobile iPhone 7

LilMaddogHT

LilMaddogHT wrote: »

I'm using an iPhone 7+ on iOS 11.2.5 with AT&T. Whether on WiFi or Cellular service, it won't even let me download the 17.0 update in the iTunes app store. It shows that the 17.0 exists but just has the OPEN button. If i click on it, it just opens the game and I'm still in the old one, not able to access new monthly quests, etc. Splash screen is still the bunch of heroes (not Civil Warrior/Killmonger) and load screen still has TaskMaster etc....

And I've restarted the app & restarted my phone multiple times...

Ok, after another phone shutdown and restart, i got it to download... Now I'm getting the issue where I can't log out. I play on several accounts so this bites...

Bloodseeker

Kabam Miike wrote: »

Hey All,

Are you ALL on T-Mobile?

Yes i am at t mobile and i call customer care of tmobile they said everything fine with their side

Nitetrain817

I’m on iPhone 8 T-Mobile can we get a response would be nice

CAD07

Bloodseeker wrote: »

Kabam Miike wrote: »

Hey All,

Are you ALL on T-Mobile?

Yes i am at t mobile and i call customer care of tmobile they said everything fine with their side

@Kabam Miike THERE'S YOUR ANSWER, NOW FIX IT!

Bryman187

Bloodseeker wrote: »

Kabam Miike wrote: »

Hey All,

Are you ALL on T-Mobile?

Yes i am at t mobile and i call customer care of tmobile they said everything fine with their side

It’s not T-Mobile. Something is wrong with this build of the app that is conflicting with the network.

Blove_518king

Really hope this gets fixed grinded 900k for 3* taskmaster and 3.2 for vulture and now I can’t even get in game lol

Bloodseeker

Kabam Vydious wrote: »

Hey y'all!

Merged a couple threads together to keep things neat and to make it easier to find all the information we need.

Can all of you please provide us with what type of phone you're using, the OS and if it is on Wi-Fi or Data?

Thanks in advance and thank you to those who have already provided all that!

I am using iphone X, version 11.2.5 and on data but working fine with wifi

Quikliest

Can not login on iOS, iPhone X, T-Mobile using data, WiFi works. @Kabam Vydious

Mainer123

I pad air and current iOS version and the update hasn’t even shown up in App Store yet

CAD07

4 hours mods.... what are you guys doing at KABAM HQ??? time for SEATIN (CEO) to drop some knowledge on you clowns...

Mainer123

Mainer123 wrote: »

I pad air and current iOS version and the update hasn’t even shown up in App Store yet

And wifi

Cjcast2234

Can’t login. I’m at work and aq is going on. Spend so much damn money and now I can’t help my alliance hit a goal. ID cjcast2234

CAD07

this is not an issue with Tmobile, contacted customer service and was told that everything on their end was good. its KABAMS hamster that's not running fast enough to get everyone up and running...

CAD07

Cjcast2234 wrote: »

Can’t login. I’m at work and aq is going on. Spend so much damn money and now I can’t help my alliance hit a goal. ID cjcast2234

having the same issue boss, running map6 at the moment and half my alliance cant log in..... but not surprised anymore. Typical KABAM... and as always mods dont seem to give a rats ***.

Ceezee318

Iphone 7 plus. On tmobile network. Unable to connect

JeryG8ter

Can we have an update please?

Itachi33

Still not working

Cjcast2234

iPhone 7. LTE data

unknown

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RamBero_123

iPhone 7+ currently on cellular on the way to check WiFi at home. My iOS is either 11.1.1 or 11.2.5 I can’t tell for sure. Played and logged in fine until update. I haven’t been able to get in for around 4 hours now. Tried deleting and redownloading but it asks what language and then “network error” pops up before I can answer and doesn’t even get to login screen. I’m on t-mobile and have traveled approximately 80 miles so have definitely gone through different cells

Krzysalt

Same thing is happening with me. I have full LTE with Tmobile and restarted my phone and reinstalled the game and can't login. This is so annoying! Everything else works on my phone; emails, texts, line, youtube...just this game doesn't seem to be working.

unknown

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Strategic

I just bought a damn energy refill and game crashes on me???
It's ticket time!!!

Kabam Miike

Thanks everybody.

We're looking into this whole thing right now. The team is hard at work figuring out just what is up, and we will let you know if we have any news to share, or need any more information from you all.

This is a very odd situation...

ScoAce

Same issue since the update. T-Mobile LTE on iPhone 6s Plus

Kariliz

So I just updated the game and now when I take off the wifi it won't let me play w my cellular data which is dumb because that's how I would play before the update! It's pissing me off! Does anyone know what I can do?