**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Is game down ???

Xthea9Xthea9 Posts: 829 ★★
in General Discussion
Having issues in login into game ??

Comments

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    BrradburyBrradbury Posts: 62 ★
    Yeah I can’t either?! Whats up with this @Kabam?
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    Xthea9Xthea9 Posts: 829 ★★
    Damn ... one more bummer....
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    Xthea9Xthea9 Posts: 829 ★★
    i72qca36wyov.png
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    BrradburyBrradbury Posts: 62 ★
    I have he same screen, shows like it’s normal logging in then sits there
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    Xthea9Xthea9 Posts: 829 ★★
    I checked my connection works when I post this ....
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    Darkstar4387Darkstar4387 Posts: 2,145 ★★★
    Hmm it's not down for me.

    What carriers are you on, what phones are you using and where are you accessing the game from
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    BrradburyBrradbury Posts: 62 ★
    Other guys in my alliance can log in, seems it’s isolated. @kabam can you please clarify what the issue is?
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    StanLeeStanLee Posts: 9
    have some coffee then...
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    BrandoniusBrandonius Posts: 292 ★
    I can log on with my Samsung S7, not with my iPhone 6. Anyone else have issues with specific devices?
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    IndyGalacticIndyGalactic Posts: 1
    Same problem here. Haven’t been able to log in with iPhone X for hours
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    BulldoggernautBulldoggernaut Posts: 25 ★
    Same here. Cant log in to my account on Iphone 7+. My dad can log in on his 6+, in the exact same house with identical settings. Explain that.
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    Kabam AhabKabam Ahab Posts: 956
    Hi All! For iOS, please see our Knowledge Base for steps on how to troubleshoot the issue. You can locate the Android Knowledge Base troubleshooting steps here.
    If the issue persists, please reach out to our Support Team for further assistance.
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    BulldoggernautBulldoggernaut Posts: 25 ★
    I already submitted a ticket. How can it possibly be something on our end when my dad can log in just fine?
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    BulldoggernautBulldoggernaut Posts: 25 ★
    I deleted and re-installed, that seems to have done the trick.
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