I purchased a tony stark briefcase and didn't receive the gifting badge or units for 2 accounts?

Breezy31Breezy31 Member Posts: 4
in General Discussion
Hello I was hoping someone can assist me with a couple recent purchases I made for 2 accounts I purchased 2 tony Starks briefcases with gifting badge and I was charged but haven't received items my accounts names are Breezy86 and YAHMIIR I received units for the breezy86 account but no gifting badge and for the yahmiir account it didn't get units I have receipts in my g mail I can attach if needed

Comments

  • WimsanWimsan Member Posts: 5 ★
    Assuming you are level 40 or higher the gifting badge shows up under your account, press the group symbol in the lower left corner and it should bring you to mailbox. In the left it should say permanent gifting
  • stakstak Member Posts: 88 ★
    edited March 2018
    .
  • CableManOfLegendsCableManOfLegends Member Posts: 59 ★
    You have to buy the $30 deal or more to get the gifting badge
  • Deejay16Deejay16 Member Posts: 10 ★
    Yep, the special offer doesn't include the badges. Crummy move on Kabam's part for sure.
  • Breezy31Breezy31 Member Posts: 4
    I did buy the 30 dollar deal
  • Breezy31Breezy31 Member Posts: 4
    And it does say permanent gifting but the lock is still on it and I'm at level 40
  • IOSJasoNIOSJasoN Member Posts: 649 ★★★
    Did you contact support? Kabam Sophia commented on your other post about this..
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    This sounds odd, but as @IOSJasoN has pointed out, please contact our support team about this. They have the ability to investigate this situation. You can do so by tapping the Grey Gear icon in the top left corner of the Home Screen, and then on the Support button.
Sign In or Register to comment.