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I didn’t get the aw season rewards?

SpodermenSpodermen Posts: 8
in Bugs and Known Issues
My alliance member got the season rewards and i don’t know if the rest of my alliance did to but I didn’t get them in my inbox

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    SpodermenSpodermen Posts: 8
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    SpodermenSpodermen Posts: 8
    I got nothing
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    Itinho2107Itinho2107 Posts: 69 ★
    Me too. @Kabam Miike tell us how many time to get rewards. I spend time, money playing AW and did not get rewards.
    What abouts terms and conditions?
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    Slux83Slux83 Posts: 357 ★★
    edited April 2018
    Have you guys participated at least to the last 5 wars with your current alliance?
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    SpodermenSpodermen Posts: 8
    @slux83 i don’t know
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    Gmonkey2kGmonkey2k Posts: 33 ★
    I have, and I haven't gotten any rewards.
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    Tropical_ChrisTropical_Chris Posts: 137 ★
    Go to the Alliance War tab. Checkout the History. Count the number of times you participated (i.e. you had score). If you count at least 5, I suggest taking screenshots of those, and submit a support ticket to Kabam.

    If you didnt get 5 AW fights, then that would explain why you dont have the season rewards
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    SpodermenSpodermen Posts: 8
    @Tropical_Chris take a lookgsog7mr7gpvx.png
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    3ydisan1dx9a.png
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    SpodermenSpodermen Posts: 8
    @Tropical_Chris what do I do?
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    SpodermenSpodermen Posts: 8
    @Tropical_Chris take a look
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    FluffyFluffy Posts: 446 ★★
    None of those screen grabs show that you scored any points for the War. They only show the overall results. You have to look in the details. If you did participate in at least 5 Wars and didn't get the rewards I suggest filing an in game support ticket.
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    Slux83Slux83 Posts: 357 ★★
    check the details of the last 5 wars. If you are in there, open a support ticket
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    Tropical_ChrisTropical_Chris Posts: 137 ★
    @Spodermen you need to click the view details of each of those war, and check the overview tab wherein they show all the members of the alliance at the time of that war, and their individual points. If your name is not there, or your name is there but you do not have a point, then you did not participate in that war.

    So, you need to find 5 wars, with your name in it, with a point associated to it.
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