Crimson8399 wrote: » Kabam Miike wrote: » Thecrusher_9756 wrote: » Kabam Miike wrote: » Thecrusher_9756 wrote: » Kabam Lyra wrote: » Hi all! I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy. As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community. Please be patient and constructive in posting your concerns. When we have any additional information about this situation to share, we will do so. And, as always, even when you are frustrated, the forum rules still apply. So what you’re saying is because this is a “bug” that affects the players it’s gonna take a while to find out why this happened/who put it there, but if it was a bug that affected your profits it would be fixed almost immediately? Hmm, I don't see where we said that. We're working on a fix right now. These kinds of assumptions don't really help anybody, and really only make this a more hostile and aggressive space, when there really is no need. Just saying what seems to be the truth. Whenever there is an issue such as underpriced crystals (just an example) it always seems to be fixed within minutes but we have had issues in game such as Captain Marvel’s sp2 for months that still hasn’t been fixed yet. Fair enough, but you're comparing something that takes a couple minutes to change on the Server, to something that requires time from an Animator to realign and re-examine all of the metrics, then redo the animation to fit that, and then somebody to implement it to the character, and then into the game. It's like comparing an apple and crate of coconuts. It's very different! We really do try to address every bug as soon as we can. Kabam Miike wrote: » Thecrusher_9756 wrote: » Kabam Miike wrote: » Thecrusher_9756 wrote: » Kabam Lyra wrote: » Hi all! I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy. As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community. Please be patient and constructive in posting your concerns. When we have any additional information about this situation to share, we will do so. And, as always, even when you are frustrated, the forum rules still apply. So what you’re saying is because this is a “bug” that affects the players it’s gonna take a while to find out why this happened/who put it there, but if it was a bug that affected your profits it would be fixed almost immediately? Hmm, I don't see where we said that. We're working on a fix right now. These kinds of assumptions don't really help anybody, and really only make this a more hostile and aggressive space, when there really is no need. Just saying what seems to be the truth. Whenever there is an issue such as underpriced crystals (just an example) it always seems to be fixed within minutes but we have had issues in game such as Captain Marvel’s sp2 for months that still hasn’t been fixed yet. Fair enough, but you're comparing something that takes a couple minutes to change on the Server, to something that requires time from an Animator to realign and re-examine all of the metrics, then redo the animation to fit that, and then somebody to implement it to the character, and then into the game. It's like comparing an apple and crate of coconuts. It's very different! We really do try to address every bug as soon as we can. So wait, by this wouldn't it mean someone had to do all that stuff to put the new node in there on purpose.
Kabam Miike wrote: » Thecrusher_9756 wrote: » Kabam Miike wrote: » Thecrusher_9756 wrote: » Kabam Lyra wrote: » Hi all! I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy. As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community. Please be patient and constructive in posting your concerns. When we have any additional information about this situation to share, we will do so. And, as always, even when you are frustrated, the forum rules still apply. So what you’re saying is because this is a “bug” that affects the players it’s gonna take a while to find out why this happened/who put it there, but if it was a bug that affected your profits it would be fixed almost immediately? Hmm, I don't see where we said that. We're working on a fix right now. These kinds of assumptions don't really help anybody, and really only make this a more hostile and aggressive space, when there really is no need. Just saying what seems to be the truth. Whenever there is an issue such as underpriced crystals (just an example) it always seems to be fixed within minutes but we have had issues in game such as Captain Marvel’s sp2 for months that still hasn’t been fixed yet. Fair enough, but you're comparing something that takes a couple minutes to change on the Server, to something that requires time from an Animator to realign and re-examine all of the metrics, then redo the animation to fit that, and then somebody to implement it to the character, and then into the game. It's like comparing an apple and crate of coconuts. It's very different! We really do try to address every bug as soon as we can.
Thecrusher_9756 wrote: » Kabam Miike wrote: » Thecrusher_9756 wrote: » Kabam Lyra wrote: » Hi all! I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy. As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community. Please be patient and constructive in posting your concerns. When we have any additional information about this situation to share, we will do so. And, as always, even when you are frustrated, the forum rules still apply. So what you’re saying is because this is a “bug” that affects the players it’s gonna take a while to find out why this happened/who put it there, but if it was a bug that affected your profits it would be fixed almost immediately? Hmm, I don't see where we said that. We're working on a fix right now. These kinds of assumptions don't really help anybody, and really only make this a more hostile and aggressive space, when there really is no need. Just saying what seems to be the truth. Whenever there is an issue such as underpriced crystals (just an example) it always seems to be fixed within minutes but we have had issues in game such as Captain Marvel’s sp2 for months that still hasn’t been fixed yet.
Kabam Miike wrote: » Thecrusher_9756 wrote: » Kabam Lyra wrote: » Hi all! I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy. As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community. Please be patient and constructive in posting your concerns. When we have any additional information about this situation to share, we will do so. And, as always, even when you are frustrated, the forum rules still apply. So what you’re saying is because this is a “bug” that affects the players it’s gonna take a while to find out why this happened/who put it there, but if it was a bug that affected your profits it would be fixed almost immediately? Hmm, I don't see where we said that. We're working on a fix right now. These kinds of assumptions don't really help anybody, and really only make this a more hostile and aggressive space, when there really is no need.
Thecrusher_9756 wrote: » Kabam Lyra wrote: » Hi all! I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy. As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community. Please be patient and constructive in posting your concerns. When we have any additional information about this situation to share, we will do so. And, as always, even when you are frustrated, the forum rules still apply. So what you’re saying is because this is a “bug” that affects the players it’s gonna take a while to find out why this happened/who put it there, but if it was a bug that affected your profits it would be fixed almost immediately?
Kabam Lyra wrote: » Hi all! I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy. As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community. Please be patient and constructive in posting your concerns. When we have any additional information about this situation to share, we will do so. And, as always, even when you are frustrated, the forum rules still apply.
Kabam Miike wrote: » It definitely can happen. What it looks like happened here was that this was changed when the Sentinels were added to the Map, but only on this iteration (there are 3 iterations, one for each mini boss) of Map 5. So, this could have come up last week, or it could have come up next, but it just happened to come around this time.
Fredhorst23 wrote: » GroundedWisdom wrote: » It was a bug, they've acknowledged it, and explained the process. It's not really helping to scrutinize the process. Things come up when it goes live. with something such as AQ that needs to be live to test and analyze, things can happen. The game itself is on the server. From what I gather from comments, they have another server that's offline for testing, but that won't prevent all possible issues when things go live. What I'm trying to say is it can happen. People are free to voice what they want, but it's not logical to expect there to be no problems whatsoever. That's just the nature of the business. No game comes without problems. It makes logical sense that the AQ cycle of Champs can bring something else up. This response would be valid if this aq map were going live for the first time. Unfortunately, it doesn't apply because this map has been active for months, and even the updated version ran fine last week for the full 5 days. Someone was clearly messing around and screwed something up. It's not that I expect compensation, but as a corporation they made a mistake and are basically asking our patience and forgiveness. Which again, would be totally fine if it were the first time, or even the first time recently. For whatever reason, this game has issues on a very regular basis. To say otherwise would just be antagonistic. We are promised a product that is not always delivered, and there should be a mechanism is place to balance the scale when kabam does not uphold it's end of the bargain. The customer base is certainly keeping up theirs.
GroundedWisdom wrote: » It was a bug, they've acknowledged it, and explained the process. It's not really helping to scrutinize the process. Things come up when it goes live. with something such as AQ that needs to be live to test and analyze, things can happen. The game itself is on the server. From what I gather from comments, they have another server that's offline for testing, but that won't prevent all possible issues when things go live. What I'm trying to say is it can happen. People are free to voice what they want, but it's not logical to expect there to be no problems whatsoever. That's just the nature of the business. No game comes without problems. It makes logical sense that the AQ cycle of Champs can bring something else up.
WOK wrote: » Kabam Miike wrote: » It definitely can happen. What it looks like happened here was that this was changed when the Sentinels were added to the Map, but only on this iteration (there are 3 iterations, one for each mini boss) of Map 5. So, this could have come up last week, or it could have come up next, but it just happened to come around this time. Ok, now I'm beginning to think my understanding of the English language is in need of a refresh because I'm very confused. If this change was indeed made when the Sentinels were added to the maps, and it's possible "this could have come up last week, or it could have come up next, but it just happened to come around this time". Hypothetically speaking if it were to have come up last week, where was the announcement about the implemented change? And if it were to have come up next week, when exactly was the announcement going to be made? And lastly, from Kabam Lyras initial address to the forum members earlier, how is it possible that the aforementioned events could even take place since, "I wanted to clarify for everyone, the additional node on Path 7 of Map 5 was not added intentionally. We are currently looking into why this occurred but we can confirm that this is definitely not intended and is not an unannounced changed made to cost you more energy". "As we've stated in the past, we do not knowingly make changes to the game without communicating them. Doing so would only cause confusion and frustration and that isn't what anyone wants. Also, please keep in mind, it takes a little bit of time to confirm the existence of an error like this and to communicate it with the community". Like I said before, I'm seriously thinking my understanding of the English language needs an emergency refresh, because very important statements that have been made by the moderators appear to completely contradict each other and makes no sense at all. I'd like to request another "clarification" as to what it is we are being asked to believe.
Wolfe wrote: » If you guys are worried that one extra node there is gonna cause y’all not to be able to finish AQ then your alliance has bigger issues. Take a chill pill and let them fix this.
GroundedWisdom wrote: » 1. Problem was noticed. 2. Problem was voiced. 3. Problem was acknowledged. 4. Problem was explained. 5. Problem is in the process of being worked on. I find no useful validity in reinforcing the fact that there is a problem with a delitany of everything that goes wrong under the sun, other than serving as a vent.
juST4fUN wrote: » GroundedWisdom wrote: » 1. Problem was noticed. 2. Problem was voiced. 3. Problem was acknowledged. 4. Problem was explained. 5. Problem is in the process of being worked on. I find no useful validity in reinforcing the fact that there is a problem with a delitany of everything that goes wrong under the sun, other than serving as a vent. 1. Problem was noticed. 2. Problem was voiced. 3. Problem was acknowledged. 4. Problem was explained. 5. Problem is in the process of being worked on.6. Problem is resolved The real problem here is 90% of the time kabam stops at point no 5.
Taserface597 wrote: » How does an extra tile just get added all by itself? Does this game have a mind of its own and just does whatever it wants?