Stolen class catalysts

Comments

• LeNoirFaineant Member Posts: 8,672 ★★★★★

  May 2018

  Finding this hard to believe. Did you submit a ticket? They can look at your account and see what happened.

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• scottstevenson86 Member Posts: 152

  May 2018

  
  This was 2 days ago

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• scottstevenson86 Member Posts: 152

  May 2018

  
  This is today

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• scottstevenson86 Member Posts: 152

  May 2018

  
  Hello there,
  
  Thank you for writing back to us with this screenshot and information, it helps a lot. Please be assured that we are here to help regarding your concern with Tier 4 Cosmic Catalysts.
  
  We value each of our player's concern. For this to be checked further, I'll have this case escalated to our Game Team. As of the moment, I am humbly asking for you to patiently wait for their response.
  

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• scottstevenson86 Member Posts: 152

  May 2018

  If i was lying would i get this as a email. I think not id get a explanation that i never had them.

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• Traikov Member Posts: 61 ★

  May 2018

  and the T1B turn into T4B ?

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• scottstevenson86 Member Posts: 152

  May 2018

  Ya its very odd

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• Kabam Sophia Moderator Moderator › Posts: 241

  May 2018

  Hi @scottstevenson86!
  
  As mentioned the best thing to do is submit a ticket, which from your replies I can see you've done! Be sure to follow up with our Support Team so they can help you further!
  
  Remember, as well, that we do have a forum rule (number 12) about not publicly posting "any private correspondence with the Moderators, or support team.".
  
  As we can't deal with account specific problems on the forum and you've contacted Support already then I'm going to go ahead and close this thread.

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