T-Mobile Connection Issue

seanjohn7944seanjohn7944 Member Posts: 153 ★
in Bugs and Known Issues
After the update, using the T-Mobile network I am no longer able to log in. I only see the standard check network error. I am able to load the game as soon as WiFi is enable.

Nexus 5x
Stock Android 8.1.0
Baseband M8994F-2.6.40.4.04
Build OPM3.171019.016

Comments

  • Kabam AhabKabam Ahab Moderator Posts: 956
    Hi seanjohn7944,

    Try fully closing out Marvel Contest Of Champions, turn airplane mode on then off, then attempt connecting again. If the issue persists, please reach out to our Support Team for further assistance.
  • shadow_lurker22shadow_lurker22 Member Posts: 3,245 ★★★★★
    Get Verizon
  • seanjohn7944seanjohn7944 Member Posts: 153 ★
    I found a solution that worked for me and hopefully works for someone else.

    1. I connected to the game via WiFi in airplane Mode (data off).
    2. I cleared the cache of the game via the App Manager.
    3. When I returned to the game I turned off Airplane Mode (data on).
    4. I then turned off Wifi (data only).

    After this I was able to log into the game via the T-Mobile network. Before doing this I was unable to log in via data even after clearing the data/cache and reinstalling the game.
  • Marvel2289Marvel2289 Member Posts: 1,008 ★★★
    It's because you have T-Mobile
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