Kabam won't respond to me

username8232username8232 Member Posts: 15 ★
in General Discussion
Started a new alliance and after the first week of alliance war i received a message that our alliance war rating was reduced due to 1 or more members violated the terms of use in alliance quest. So i sent kabam a message and got a generic response stating about account sharing. So we moved on and week 2 the same exact thing. Another message from kabam they reduced our war rating to zero for the 2nd week in a row. Now every member swears they are not doing anything to violate any rules. So i again send kabam a message and again I've received the same generic response. So I'm not sure how i can fix the issue in my alliance if kabam won't answer me with a message stating the reason, the member or members and how can we get it to stop.

Comments

  • FluffyFluffy Member Posts: 446 ★★
    Yep...and they won't respond to you about it either.
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Kabamwontanswerme wrote: »
    Started a new alliance and after the first week of alliance war i received a message that our alliance war rating was reduced due to 1 or more members violated the terms of use in alliance quest. So i sent kabam a message and got a generic response stating about account sharing. So we moved on and week 2 the same exact thing. Another message from kabam they reduced our war rating to zero for the 2nd week in a row. Now every member swears they are not doing anything to violate any rules. So i again send kabam a message and again I've received the same generic response. So I'm not sure how i can fix the issue in my alliance if kabam won't answer me with a message stating the reason, the member or members and how can we get it to stop.

    Hello,

    We cannot share information about actions taken on accounts with third parties for privacy reasons. And we cannot discuss any actions taken against accounts on the forums, so this will be closed.
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