**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
New 19.0 update phone problems [Merged Threads]
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Device Operating System: iOS 11.3
Cellular or WiFi: WiFi and Cellular
Game Version Installed: 17.2.0
Game Mode: Arena, Quests, AW, AQ
Description of the Issue: General lag throughout the entire game. The app makes my phone over-heat after about 15 minutes and needs to be restarted. If not restarted my phone shuts off. This issue has costed me about 1500 units and countless items betweens rewards and trying to complete uncollected. A fix and appropriate compensation would be much appreciated.
What they are doing is comparing how os11.4 and os12 interact with game and then will see what is causing the problem
“Data!data!data... I can’t make bricks without clay”
Thank You Mike for a update. Just curious is this problem in one region in the world or everywhere?.
I did see pictures of errors in new Buffs and Debuffs line in pause by a member.
WiFi and cellular
Problems only since the update
Game is causing my phone to heat up and crash. I can’t even run the game long enough to use all 70 quest energy. At this point I’m not playing the game until you rollback the update or fix the issue. I’m not taking any chances with your game damaging an expensive phone.
You know the issue is your 19.0 update. All of us were fine playing until that came out.
100s if not more players are at risk of either a broken phone or worse, personal injury because of your application.
I was looking forward to 2 T4B and a nice new 4 star Sentry this weekend. Now I can’t even play 2 rounds of arena until my phone is too hot to hold.
Everything in the game should be “on hold” at the moment, and you should be responsible and PULL YOUR APP from the Apple store or at least warn people of the danger.
Thank you for volunteering, on behalf of those of us who want to, but cannot.
iOS: 11.4
AT&T
I have the overheating issue. If I disconnect from the wifi and lte network. it goes to the disconnected screen. On that network disconnected screen, it does not get hot. mcoc is still open, but not connected. it then stops overheating.
This is worrying. I insist that the best solution for the MOMENT would be to revert the previous version of the game until a definitive solution is obtained.
I've been running IOS 12 Beta since the second it launched. The issue didn't start till 19.0 came out. I'm on IPhone X and my phone became so hot the first day it launched that I had to put it between two lunch cooling bags to cool it down. The next time I tried playing after 15 min my phone went from 95% battery to dead. 15 min flat! So what's involved in helping you?
I'm running 12 on iPhone X, iPhone 6plus and my IPad Air 2. All three IOS 12 Beta ver 2 and all three overheating and locking up
After reading that, I got the beta 12 iOS on my iPhone 7 Plus and have been playing the game. Phone heats up, but hasn't crashed. No major lag either. Just got through running T4B arena and reached the 1.1 million milestone. I'll keep testing when my champs recharge.
If someone else wants to test it out to confirm, that would be great. However, this should not be a solution as we shouldn't have to use an unreleased OS to run this game.
This time, I did the new event quest instead of arena, and the battery went down 18% (compared to the 10% from arena), and I had 2 brief “connection error” messages pop-up midquest.
I concur; the same is happening with me under the 12 beta. The phone still heats up (more than I’d like), but it has not caused the phone to crash yet (whereas running 19.0 on iOS 11.4 caused 5 crashes over 2 days).