Compensation for overheating & crash issues
Hunted061
Member Posts: 1
I think that after this issue is handled there should be compensation for players. I have been trying to play and it always overheats to the point where my phone turns off after 15 min. I’m sure u can imagine how hard it is to do event quests and arena when I can play the game for much time at all. I’m as u said in your post that he top priority rn is to fix it which I think is great. I just want to make sure I can finish all these quests and get something back for the time I lost not being able to play
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Comments
I’m counting down the minutes until I see/ read about someone being seriously injured by a faulty device due to MCOC.
I have no clue where compensation can fall to make things fair.
I know that everyone will be disappointed whatever comes but 12.0 was nowhere near as bad as this patch.
Sorry we destroyed your iPhones and iPads because we don’t test our game out, here’s some 5* shards, 3 energy refills, and 50k gold. Hopefully that will replace your devices
But the players may also be liable for any damage caused, because they decided to keep trying to play the game, even with the knowledge that some devices have been irreparably damaged because of it, and that Apple has actually advised against running the app
Again, Kabam messed up big time but the fault is not entirely on them
You’re right it’s not Kabams fault, they just wouldn’t delay AQ or AW while they fixed this issue. In refusing to do so they’ve forced people in alliances to play if they didn’t want to get kicked from their teams for inactivity.
It's definitely tough for us, but if this went to a court and became a legal case, I don't think people would understand why we would risk this to stay in the alliance
The only silver lining is that it's off-season, I suppose
Kabam is at fault for the problem.. however we are responsible for any damage done to our device if we continue to use it when we know it is over heating.. I enjoy the game and am addicted like everyone else.. but i know one thing for sure.. if I was having the problems that other people have been reporting.. I would no longer be playing.. no way i'd be putting my phone at risk..
I wonder too how they will compensate the community for this overheating and crashing issue. I havent been able to play any EQ, arena or war due to the risk of damaging my phone. In AQ i can play 1-2 fights and then have to stop cuz i feel the phone is becoming warm.
Im not sure how to be able to finish all 3 difficulties of EQ this month as ive lost the first week. How will this be compensated?
Can just barely use the energy before mine cuts out and have to wait till my phone cools down ruffly 40minutes to an hour then try for arena but that doesnt work
I gotta disagree, if it made its way to a legal case I think you’d see a settlement in that class action lawsuit very quickly. There’s been lawsuits won/settled for far less (redbull) and others that are more legit like the iPhone touch disease. I’d say this one is closer to the iPhone touch disease than redbull not really giving you wings.
https://www.telegraph.co.uk/news/worldnews/northamerica/usa/11155731/13m-lawsuit-proves-Red-Bull-doesnt-give-you-wings.html
https://www.google.com/amp/s/kotaku.com/the-madden-class-action-settlement-triples-its-payout-t-473344725/amp
https://www.google.com/amp/s/www.cultofmac.com/443717/how-to-join-the-touch-ic-disease-class-action-lawsuit-against-apple/amp/
I have to say, seeing lawsuits like these is really amusing.
I think you do have a point, since Kabam hasn't made a point about telling us to not play it they are also liable, but then we'd be subject to incredible judgement
It'd be one of those cases like "common sense should've prevailed, but I decided to be stupid so I could sue", much like the red bull one.
Im not really looking for many refills as i just wanted to play this eq casually. When they finish this bs issue, i might be lucky if i have 1-2 weeks of normal playtime left in this eq. That means making extra hours to get those rewards, which i dont want.
I expect it it turn out that i wont be doing anything but uncol, if any...