Connecting Apple GameCentre ID to Kabam ID - Possible ?

Astro_GAstro_G Member Posts: 1
in General Discussion
Hello everyone. So I have been playing this game on my iPhone for almost a year now. I log in using my Apple GameCentre ID.

I am planning to move to Android and I would like to know how to connect one's Apple GameCentre ID to a new Kabam ID.

Any help would be greatly appreciated. Thanks !

P.S. If I create a new ID in game - it results in a new game. I am not able to recover the game which is linked to my Game Centre ID.

Comments

  • dali66dali66 Member Posts: 5
    I'm wondering about the reverse... android to iphone... following...
  • Kabam SpiceKabam Spice Moderator Posts: 344
    edited July 2017
    Hey @Astro_G check out this article it should help with what you are trying to do.
  • simolazsimolaz Member Posts: 418 ★★
    Kabam Spice wrote: »
    Hey @Astro_G check out this article it should help with what you are trying to do.

    Hi. I tried to follow the instructions but it still seems not to work correctly.
    I'm actually logged in on my iPhone (player name: simolaz), but my account is with Game Center. So, following the instruction, I go to "login options", then "sign in with kabam" and finaly I select to create a new account. I insert my email and I choose a password, then I press "create account" and I do it.
    The account has been created correctly, in fact if try again to create an account with the same email address a waning comes up. The problem is that when I log in with the kabam account I just created on the Android device where I want to resume the game, the game starts again from the very beginning, like I'm starting a new game.
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey there simolaz! It sounds like you have accidentally created a second account. However, our Support Team should be able to help you out with this. When contacting them, please make sure that you provide as much of the following information as possible to help verify your account:

    1. Last 2 Purchases (Amount of real-world currency spent, if applicable and approximate within 1 day) i.e Google or iTunes purchases
    2. Last Login Date (approximate within 60 Days)
    3. Your account's name as it is displayed in-game
    4. Email linked to your account (this can be your GameCenter ID, Google Play ID, or your Kabam ID)
    5. Account Creation Date (approximate within 60 Days)
    **If you are having trouble remembering when you created your account, check the dates of some of your earliest achievements in your Google Play or Game Center accounts.
    6. Device and Device OS you were/are playing on
    7. Account Level, a few of your most powerful characters, and Alliance name (if you are part of one)

    If you would prefer to contact them from within the game, simply click on the gear shaped icon in the top left corner of the Home screen. From there, tap on the button that says “Support” and then tap the button that says “Need more help? Contact us”.
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